Systems Team Help Desk Manager
Prestwich, Greater Manchester, United Kingdom
Greater Manchester Mental Health NHSFT
vary in scope and complexity and may require oversight of other team members involved in their execution. A critical component of this role is the strategic planning, coordination, and management of operational requirements to ensure objectives are met, alongside the production of relevant reports to demonstrate progress. Previous applicants need not apply Main duties of the job As an … On Call out of hours rota is necessary to support the needs of the business Education/Qualifications Essential Educated to degree level or possess equivalent level of experience Project Management Qualification (e.g. Prince 2) or equivalent level of experience ITIL 4 Foundation level Service Desk qualification or equivalent experience Desirable Management or leadership training Skills/… Service Desk function within a large and complex organisation Excellent inter-personal skills: diplomatic and able to inspire users and team confidence Experience in producing performance reports for senior management Ability to work well under pressure and at a high work rate Demonstrable contribution to the delivery of successful projects Experience of operating systems and back-end software Experience More ❯
Employment Type: Fixed-Term
Salary: £47810.00 - £54710.00 a year
Posted: