services and Research Systems Programme (RSP). We are looking for someone with proven experience in Service Transition with strong knowledge of ITIL frameworks. The postholder will have excellent stakeholder engagement and communication skills, with the ability to manage complex transition activities across multiple teams and suppliers. You'll be part of a highly successful team delivering critical digital … Service Delivery, encapsulating all digital applications/systems and services designed and serviced by HRA. The role will incorporate acting as lead for Service Transition practice within IT Service Management portfolio and coordinate transition activities across projects, suppliers and operational teams. The role is a critical part of the Programme, and the role holder will act as SME for … collaborative, supportive team consisting of HRA employees, secondees, contractors and vendors. Person Specification EXPERIENCE Desirable Evidence of working within a large-scale digital transformation program environment especially within Service Management provision ANALYTICAL AND JUDGEMENTAL SKILLS Essential Ability to analyse and map out complex business processes using different analysis techniques and recommend improvements within system and business processes. INTERPERSONAL SKILLS More ❯
and Digital. You'll coordinate internal and external teams to ensure systems, processes, and communications all align to deliver a seamless transition. The role combines technical orchestration with strong stakeholder engagement to ensure readiness across the organisation. Key Focus Areas - Lead delivery of the group rebrand and associated technology and business change activities - Manage cross-functional workstreams across IT … payroll, infrastructure, and digital platforms - Drive alignment across divisions, ensuring a group-first approach - Ensure internal communications, governance, and delivery cadence are clear and consistent - Maintain momentum, transparency, and stakeholder confidence throughout the project lifecycle What You'll Bring - Proven experience leading complex, cross-functional change programmes involving both technology and business transformation - Excellent stakeholdermanagement and More ❯
and Digital. You'll coordinate internal and external teams to ensure systems, processes, and communications all align to deliver a seamless transition. The role combines technical orchestration with strong stakeholder engagement to ensure readiness across the organisation. Key Focus Areas - Lead delivery of the group rebrand and associated technology and business change activities - Manage cross-functional workstreams across IT … payroll, infrastructure, and digital platforms - Drive alignment across divisions, ensuring a group-first approach - Ensure internal communications, governance, and delivery cadence are clear and consistent - Maintain momentum, transparency, and stakeholder confidence throughout the project lifecycle What You'll Bring - Proven experience leading complex, cross-functional change programmes involving both technology and business transformation - Excellent stakeholdermanagement and More ❯
