IT First Line Helpdesk / Service Desk Analyst
- Hiring Organisation
- Hamlin Knight - Recruitment Specialists in Human Resources, Office Support and Sales & Marketing
- Location
- Harefield, Uxbridge, Middlesex, England, United Kingdom
- Employment Type
- Temporary
- Salary
- £28,000 - £30,000 per annum
Setting up laptops, desktops, and user accounts Escalating complex issues to senior IT teams Assisting with password resets and access requests Delivering excellent customer service and user support Maintaining accurate records of issues and resolutions Deal with calls and emails from end users Key Requirements Previous 1st Line … Helpdesk or Service Desk experience Be available immediately to take on a temporary opportunity Be able to commute close to the Harefield/Northwood area (preferably car driver to get to this location) Good customer service skills written/verbal Good knowledge of MS Office If you haven ...