1 of 1 Temporary User Experience Jobs in Middlesex

Technical Support Engineer - UX Location: Staines, Surrey Length: 25/08/2025 – 25/02/2026 Rate: £162.67 per day (Inside IR35) Hours: 40 hours per weekRole Responsibilities: Customer Advocate providing support to users/administrators of our platform. Contributing to the growth of best practices for delivery of support services. Understand our platform, cloud technologies and troubleshooting … practices to ensure successful resolution of challenging technical situations. Manage and resolve all issues. Experience assessing, troubleshooting, resolving and providing root cause analysis for ServiceNow Product issues Manage customers' expectations and experience in a way that results in high customer satisfaction Maintain technical expertise in assigned areas of product functionality and use that expertise to help customers. Opportunity … operational efficiency while also empowering and enabling the customers. Maintain impeccable case hygiene and customer related files and records. Participate in the weekend support on-call rotation. Qualifications & Skills: Experience providing SaaS support Experience developing applications within the ServiceNow Platform Experience diagnosing performance related issues. Experience using tools like Eclipse, Splunk, Xcode, Android studio, SauceLab Bachelor More ❯