Customer Experience Analyst
Northampton, Northamptonshire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Tate
working in the eCommerce team, supporting the sales team with a new portal for their customers orders. You must have advanced Excel skills. Power BI experience would be advantageous but not essential. This role includes analysing high volumes of data, creating customer accounts and supporting the sales team with using … tool to help improve customer satisfaction. You will use templates for various deals to set up accounts and gather data from Excel and Power BI reports. Update stock reports accurately. Analyst customer trends to enhance sales. Train new users on how to use the system. Drive efficiencies within the system … management team. General administration. Experience/skills required Data Analyst experience. Must be an advanced user of Excel (VLOOKUP and Pivot tables essential) Power BI experience desired but not essential. Must be confident speaking with customers and stakeholders. A natural problem solver. Must have great attention to detail. eCommerce experience more »
Employment Type: Temporary
Salary: £15.52/hour
Posted: