2 of 2 Temporary Coaching Jobs in the Midlands

Customer Service Manager

Hiring Organisation
RG Setsquare
Location
City, Birmingham, United Kingdom
Employment Type
Temporary
Salary
GBP 50,000 Annual
performance, maintaining service standards, and supporting operational success. Key Responsibilities Lead, motivate, and develop a Helpdesk team. Monitor performance, quality, attendance, and productivity. Deliver coaching, training, and performance reviews. Manage rotas, holiday approvals, and resource planning. Ensure PPMs, reactive works, and additional jobs are completed efficiently. Support recruitment, inductions ...

Senior Business Analyst

Hiring Organisation
Dudley Building Society
Location
Dudley, West Midlands, United Kingdom
Employment Type
Temporary
Salary
£60,000
analysis for complex, strategic, regulatory and technology-enabled change, while acting as the Society's authority on analysis standards and providing assurance, challenge and coaching across the wider portfolio. You will turn strategic and operational needs into clear, agreed, testable and traceable requirements and solution outcomes. Through early engagement, constructive … delivery planning. Providing assurance and constructive challenge across the change portfolio, identifying ambiguity, gaps, impacts, dependencies, delivery risks and decisions that require escalation. Coaching and mentoring Business Analysts and colleagues undertaking analysis activity, building shared understanding of effective discovery, requirements and analysis practice. Improving BA methods, templates, quality standards, knowledge ...