1 of 1 Temporary Cost-Benefit Analysis Jobs in the Midlands

proposals to support service enhancements and change initiatives. Collaborate with stakeholders to implement data-driven strategies that reduce unnecessary customer interactions and promote channel shift. Provide financial impact analysis and advise on performance improvement measures aligned with strategic outcomes. What We're Looking For: Proven experience in performance management, data analysis, and reporting within a customer service or public sector environment. Strong understanding of commercial factors affecting service delivery and customer interaction channels. Skilled in financial planning, cost-benefit analysis, and interpreting KPIs. Ability to extract actionable insights from complex data sets and communicate findings clearly to diverse audiences. Experience supporting business change initiatives More ❯