17 of 17 Temporary Customer Service Jobs in the Midlands

Customer Service Advisor Location: Belper Hours: 39.5 hours per week Pay: approx. £12.94 p/h Monday to Friday between 8am and 6pm One weekend shift on a rotational basis: Saturday 8am-3pm/Sunday 8am-12pm Start Date: Monday, 22nd September Training: 4 weeks (fully paid) Contract: Temp to Perm About the Role We are recruiting for … Customer Service Advisors to join a leading manufacturer of heating and hot water solutions, including domestic boilers. Based in Belper, this role offers the chance to be part of a supportive and customer-focused team, helping customers with their boiler cover and product enquiries. You'll be handling a high volume of inbound calls, supporting both insurance … customers and the sales side of the business. This is a great opportunity for someone with a background in customer service or sales who enjoys working in a fast-paced environment and making a real difference to customers. Key Responsibilities * Handle approximately 60 inbound calls per day from customers regarding boiler cover, product support, and general enquiries. * Provide More ❯

basket (including services) and walking them through the full sales journey.The calls will come from customers already reviewing products on the companies Website and providing them with the best customer service journey.There will be 2 weeks training - 09:00 - 17:30Hours of work are: Monday to Friday (Between 08:00-20:00 Shift Range - 8hr Shift)1 in … which are not exhaustive and not limited to include: Managing inbound calls to the business from clients/customers’ requests. Working towards and aiming to exceed sales expectations. Exploring customer needs and offering suitable products and services from the website. Guiding the customer through the sales journey whilst ensuring they are kept fully informed. Building relationships with customers … to ensure converting a one-time customer into a customer for life. Delivering a best-in-class customer experience. Maximise up selling opportunities whilst ensuring the customer has an informed choice. Uncapped Commission Structure Key Skills: A commitment to providing great service. Customer Service experience, ideally within a Contact Centre environment. Excellent communication skills. More ❯

basket (including services) and walking them through the full sales journey.The calls will come from customers already reviewing products on the companies Website and providing them with the best customer service journey.There will be 2 weeks training - 09:00 - 17:30Hours of work are: Monday to Friday (Between 08:00-20:00 Shift Range - 8hr Shift)1 in … which are not exhaustive and not limited to include: Managing inbound calls to the business from clients/customers’ requests. Working towards and aiming to exceed sales expectations. Exploring customer needs and offering suitable products and services from the website. Guiding the customer through the sales journey whilst ensuring they are kept fully informed. Building relationships with customers … to ensure converting a one-time customer into a customer for life. Delivering a best-in-class customer experience. Maximise up selling opportunities whilst ensuring the customer has an informed choice. Uncapped Commission Structure Key Skills: A commitment to providing great service. Customer Service experience, ideally within a Contact Centre environment. Excellent communication skills. More ❯

basket (including services) and walking them through the full sales journey.The calls will come from customers already reviewing products on the companies Website and providing them with the best customer service journey.There will be 2 weeks training - 09:00 - 17:30Hours of work are: Monday to Friday (Between 08:00-20:00 Shift Range - 8hr Shift)1 in … which are not exhaustive and not limited to include: Managing inbound calls to the business from clients/customers’ requests. Working towards and aiming to exceed sales expectations. Exploring customer needs and offering suitable products and services from the website. Guiding the customer through the sales journey whilst ensuring they are kept fully informed. Building relationships with customers … to ensure converting a one-time customer into a customer for life. Delivering a best-in-class customer experience. Maximise up selling opportunities whilst ensuring the customer has an informed choice. Uncapped Commission Structure Key Skills: A commitment to providing great service. Customer Service experience, ideally within a Contact Centre environment. Excellent communication skills. More ❯

Month contract Start: 6th October 2025 Full time hours, Mon - Fri Market day rate (Inside IR35) - Please enquire Location: Warwickshire/Hybrid working We are recruiting for a customer focused 1st Line Support Analyst to start on the 6th October 2025. This temporary opportunity is working at our client's impressive HQ site in Warwickshire (hybrid/remote working … VPN connection). Your role will be to reach out to a list of users to push through the change. The successful candidate doesn't need to be seasoned service desk professional; our client is happy to consider Graduates who are very technology competent and have a strong customer service background. You will be required to be … on client site for the first 2 weeks of the assignment for training in Warwickshire; thereafter remote/hybrid working options are available. This position is a very customer facing role so strong communications are key. To be able to work from home/remotely, you will have a professional environment where there are limited interruptions/distractions. Must More ❯

Job Title: 2nd Line Service Desk Analyst! Location: North Northants (with travel between offices in Corby, Kettering, Thrapston, and Wellingborough) Hourly Pay: £15.17 Length of Assignment: 3 months Monday to Friday 37.50 Working hours: 8:30- 17:00 This is an office-based role About the Role Are you an experienced IT Support professional looking for a rewarding role … within local government? Opus People Solutions on behalf of North Northants Council is seeking a dedicated 2nd Line Service Desk Analyst to join IT Service Desk team. You will be instrumental in supporting our transformation journey as we unify our systems and improve service delivery across all council offices. The successful candidate will provide high-quality second … line technical support, help resolve complex incidents, and contribute to the deployment of new IT platforms and services - all while ensuring excellent customer service. Key Responsibilities Take ownership of support requests and incidents, troubleshooting and resolving issues related to hardware, software, and operating systems (Windows 10/11, M365, etc.). Support first-line colleagues by providing escalation support More ❯

Customer Service Advisor/Receptionist needed in Birmingham. This role starts Mon 8th Sept to Fri 26th Sept. Mon to Thur 1-9pm Fri 10am-6pm. This role will be paying £13 per hour. ABOUT YOU Ability to take ownership of issues and associated responsibility for completing a task Well-organised with attention to detail and self More ❯

Road Safety Location: Bilston Contract Type: Temporary Hourly Rate: £15.08 Full-Time Position Are you passionate about road safety and technology? Do you have experience in highway management or customer service? If so, our client is looking for a dedicated Technical Specialist to join their team in Bilston! Why Join Us? Work in a vibrant office just a … orders. Record third-party damages and process claims to support cost recovery. Manage day-to-day system faults and ensure timely rectification. Liaise with various stakeholders to ensure seamless service delivery. Attend meetings and collaborate with contractors, utilities, and other departments. Prepare correspondence and reports essential for service functions. What We're Looking For: 1-3 years of … experience in a highway or customer service environment. Knowledge of ITS systems and operational management. Strong database management skills and computer literacy. Experience working in a control room setting. Relevant technical training and certifications (HERS ECS Sector 8, SIA Licence Level 2). Full driving licence and a commitment to continuous professional development. Flexibility to work evenings and More ❯

themselves in their ability to support the maintenance and developments to the levels of service. This post holder will be required to focus on the technical support front line service within the End User Computing environment. The role is at the forefront of delivering first line activities providing first class resolution of all related tickets and service requests … received in an efficient and effective manner. The post holder will also be part of the wider Digital Service team being able work inter departments for tickets and service requests to keep the continuation of offering a customer service to internal and external stakeholders. Main duties of the job To support the provision of first line … technical support and guide on hardware and software used across the Trust. This may be related to PC and peripheral hardware or software configuration, networking, or application specific. If service requests cannot be resolved within the first line service, then escalate them as appropriate to the other sections of Digital Services. Partake in responses relating to the troubleshooting More ❯

purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing Proving remote support and resolution for customer incidents whilst achieving company and European targets, including: Providing outstanding customer service to both external and internal customers through responding appropriately by: Working as part of the … knowledge bases Articulate technical resolutions to customers to avoid a field visit. Developing technical resolution & communication skills through self and company led training. Constantly innovating ways to remotely resolve customer incidents. Promotion of Company initiatives as requested in order to enhance customer satisfaction and Company performance. Maintains database integrity by ensuring verification of customer information and file … maintenance. Adhere to company policies and procedures, whether organisational or tasks related. You will ideally have Good telephone manner Good customer handling skills desirable Written communication skills to enable effective communication with internal and external contacts Problem solving skills Negotiation skills Good level of IT literacy Able to work under pressure We are an equal opportunities employer We are More ❯

thinking institution that values people and promotes continuous improvement. Your new role As a Helpdesk Manager, you will lead a team of four in delivering a high-quality support service across the organisation. You will oversee the day-to-day operations of the helpdesk, ensuring that all enquiries received via telephone, email, and the helpdesk system are handled efficiently … professionally, and in line with service level agreements.You will be responsible for allocating incoming requests, monitoring team performance, and ensuring timely resolution or escalation of issues. You'll play a key role in promoting the helpdesk system internally, driving adoption and ensuring users are informed and supported throughout their service journey. In addition, you will analyse helpdesk data … track KPIs, and produce insightful management reports to identify trends and support continuous service improvement. You'll also manage complaints and feedback processes, ensuring appropriate escalation and resolution, while celebrating positive feedback to foster a culture of recognition and excellence. What you'll need to succeed To be successful in this role, you will bring strong leadership and team More ❯

systems to ensure 100% quality Maintain minimum monthly productivity goals Troubleshoot problems with computer systems, including hardware, software and peripheral equipment Ensure that customers receive the highest level of customer service Communicate issues concerning customer orders to the Help Desk or Team Leader Adhere to safety procedures and guidelines at all times Perform any additional duties assigned More ❯

At least 2 years of IT Support, including 1st/2nd line experience Knowledge of server maintenance and/or network management Demonstrable experience delivering a high level of customer service Experience working with 3rd parties and 3rd party delivered services £25,000-£28,500 + hybrid working on offer. A vehicle is required to get to site More ❯

and skilled ICT Technician to join our front-facing and dynamic team. Whats the role all about? This ICT Technician role is a key part of the ICT & Digital service at North East Lincolnshire Council. Youll be part of a 13-person team, working closely with Senior and Advanced Technicians to deliver high-quality operational support. The role is … central to maintaining and improving ICT services across the council, aligned with our ICT strategy and commitment to continuous service improvement. What will your day look like? Each day in this role brings something new. Youll be the go-to person for delivering outstanding customer service, supporting users with a wide variety of ICT needs. Whether you … Youll be confident communicating with users at all levels, and thrive in a team environment where collaboration and support are key. A commitment to continuous improvement and delivering excellent service is essential, as is the ability to stay focused and flexible in a fast-paced setting with shifting priorities. Why join us? Because this isnt just a job. Its More ❯

model lifecycle, responsible AI; familiarity with Intel AI tools an advantage. Digital Support/IT Support: Windows/macOS, O365/M365, ticketing, troubleshooting, networking basics, hardware/peripherals, customer service. Data: Excel, SQL, Python (Pandas), data cleaning, visualisation, basic analytics; Power BI/Tableau a plus. Confident online facilitator with excellent communication and pacing; able to engage beginners More ❯

refurbishment of consumer electronics and bicycles - from smartphones and tablets to TVs, laptops, and push bikes. Their mission is to give products a second life while delivering top-tier service to our customers. What You'll Be Doing Receive and inspect returned items including TVs, mobile phones, laptops, tablets, and push bikes Accurately log returns into our system and More ❯

and deliver goods locally. Duties and responsibilities will include, but are not limited to: Loading and delivering goods locally and nationally and assisting with technical installation of IT equipment Customer services and updating customers with time frames Using basic hand tools and some heavy lifting on customers sites Lifting and packing goods. -Some long distance driving, working in teams More ❯