11 of 11 Temporary Customer Service Jobs in the Midlands

Job summary We are currently looking for an enthusiastic individual to join the Trust's Service Desk team to cover a secondment for 6 months to be based at Diana Princess of Wales Hospital in Grimsby. We need someone who can help us in helping others and is interested in working in a Service Desk/Call Centre … role within the NHS, this role also has a considerable amount of administrative function within it. You must have excellent customer service skills and be able to integrate well within the department having excellent communication and interpersonal skills. A good standard of GCSE education (or equivalent) of at least five passes at level 'C' or above which must … include English and Maths. You must also be IT literate with a good working knowledge of MS Office applications and ideally be able to demonstrate experience of customer service. Main duties of the job To provide support in facilitating the function of the Trust Service Desk; to log incidents, requests for solutions and service requests for identified More ❯

Reed Secure is a specialist provider of permanent, contract, temporary and outsourced recruitment solutions for security cleared professionals. We require DV cleared Service Desk Analyst’s to cover an existing workload within Counter Terrorism Policing , based in Birmingham Business Park (Office based). This is an interim position for an initial 12 months with the potential to be extended … dependent on workload. Job Purpose: Provide first-line IT support to the CTP network of services across the UK. Work as part of the Customer Service Centre (CSC) on a 24/7 shift rota. Assign priorities based on impact and urgency and determine if a first-line fix is achievable before escalating. Provide exceptional customer service … communicate with colleagues to identify errors and establish lessons learned. Take ownership of daily checks and tasks, ensuring they are completed to a high standard. Provide factual and timely service announcements as appropriate. Work 12-hour shifts, covering a 24/7/365 rota, with flexibility to cover shifts as needed. Shift Patterns: Shifts are typically in six More ❯

Reed Secure is a specialist provider of permanent, contract, temporary and outsourced recruitment solutions for security cleared professionals. We require DV cleared Service Desk Analyst’s to cover an existing workload within Counter Terrorism Policing , based in Birmingham Business Park (Office based). This is an interim position for an initial 12 months with the potential to be extended … dependent on workload. Job Purpose: Provide first-line IT support to the CTP network of services across the UK. Work as part of the Customer Service Centre (CSC) on a 24/7 shift rota. Assign priorities based on impact and urgency and determine if a first-line fix is achievable before escalating. Provide exceptional customer service … communicate with colleagues to identify errors and establish lessons learned. Take ownership of daily checks and tasks, ensuring they are completed to a high standard. Provide factual and timely service announcements as appropriate. Work 12-hour shifts, covering a 24/7/365 rota, with flexibility to cover shifts as needed. Shift Patterns: Shifts are typically in six More ❯

Job Title: 2nd Line Service Desk Analyst! Location: North Northants (with travel between offices in Corby, Kettering, Thrapston, and Wellingborough) Hourly Pay: £15.17 Length of Assignment: 3 months Monday to Friday 37.50 Working hours: 8:30- 17:00 This is an office-based role About the Role Are you an experienced IT Support professional looking for a rewarding role … within local government? Opus People Solutions on behalf of North Northants Council is seeking a dedicated 2nd Line Service Desk Analyst to join IT Service Desk team. You will be instrumental in supporting our transformation journey as we unify our systems and improve service delivery across all council offices. The successful candidate will provide high-quality second … line technical support, help resolve complex incidents, and contribute to the deployment of new IT platforms and services - all while ensuring excellent customer service. Key Responsibilities Take ownership of support requests and incidents, troubleshooting and resolving issues related to hardware, software, and operating systems (Windows 10/11, M365, etc.). Support first-line colleagues by providing escalation support More ❯

your benefits will be: Weekly pay No weekend work Free parking Day to Day Duties Working as an Administrator Assistant for our client your duties will be: Manage all customer orders for dispatch to the required service level Ensure all customer receipts are administrated on the system within the timelines set with customer Ensure all damages …/stock adjustments are recorded and reported to the customer Manage all customer collections to the required service levels Monitor all processes are being followed for ensuring accuracy for the customer Follow all site rules and H&S requirements Manage customer archiving to deliver a best in class overview of auditing Essential Skills As an … it is essential that you have: Team leadership experience Operational knowledge and experience Excellent communication skills, both verbal and written SAP/ORACLE/DLX experience WMS experience Strong customer service background Microsoft experience packages - EXCEL and WORD Desirable Skills Previous administration skills or related field Able to work in a team Flexibility of working hours Training All More ❯

Your new company A public sector organisation based in the West Midlands has a new Service Desk Advisor job opportunity available to join a dynamic and customer-focused team within the ICT Frontline Service on a 3-month temporary contract. This is a fantastic opportunity to contribute to the delivery of high-quality ICT services and support … our valued customers in a fast-paced environment. Your new role In this Service Desk role, you will provide first-line ICT support in a fast-paced environment, delivering technical assistance for Microsoft applications and utilising the Microsoft 365 Admin Centre to resolve user issues efficiently. You'll be responsible for troubleshooting problems related to Active Directory and object … synchronisation, while ensuring exceptional customer service in a call centre setting. Your day-to-day tasks will involve responding to customer queries, offering timely updates, and addressing issues with a strong understanding of business needs and priorities. A commitment to delivering high-quality support and maintaining customer satisfaction will be central to your success in this More ❯

cannot be accepted. *** The Referral Management Centre (RMC) manage GP and Community Optician referrals for patients registered to medical practices within the Shropshire, Telford and Wrekin locality. The RMC service currently support 51 Shropshire, Telford and Wrekin GP practices as well as 10 Welsh Border practices. Main duties of the job This role involves providing support and advice to … of the RMC in order to meet various performance standards Person Specification Knowledge Essential Basic IT Knowledge Knowledge Essential Microsoft Packages Desirable Data Entry Experience Essential Patient facing/customer service experience Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary … for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name NHS Shropshire, Telford and Wrekin Integrated Care Board Address Wellington Civic Offices Larkin Way, Tan Bank Wellington, Telford TF1 1LX Employer's website https://www.shropshiretelfordandwrekin.nhs.uk/ More ❯

systems to ensure 100% quality Maintain minimum monthly productivity goals Troubleshoot problems with computer systems, including hardware, software and peripheral equipment Ensure that customers receive the highest level of customer service Communicate issues concerning customer orders to the Help Desk or Team Leader Adhere to safety procedures and guidelines at all times Perform any additional duties assigned More ❯

Our client can offer further career development and exceptional training opportunities. Duties will include. Managing and maintaining large data sets and identifying missing or erroneous data flows Providing excellent customer service via email Working closely with other departments to ensure optimal performance and fluid workflow Maintaining positive internal and external stakeholder relationships Working with suppliers to gather customer More ❯

Our client can offer further career development and exceptional training opportunities. Duties will include. Managing and maintaining large data sets and identifying missing or erroneous data flows Providing excellent customer service via email Working closely with other departments to ensure optimal performance and fluid workflow Maintaining positive internal and external stakeholder relationships Working with suppliers to gather customer More ❯

and deliver goods locally. Duties and responsibilities will include, but are not limited to: Loading and delivering goods locally and nationally and assisting with technical installation of IT equipment Customer services and updating customers with time frames Using basic hand tools and some heavy lifting on customers sites Lifting and packing goods. -Some long distance driving, working in teams More ❯