7 of 7 Temporary Customer Service Jobs in the Midlands

directed to the appropriate teams and resources to ensure prompt attention. Main duties of the job To be part of the team providing ICT Service Desk cover on a rota basis Monday to Friday between the hours of 8am and 5: 30 pm.To ensure that all calls received … properly documented in the Service Desk management system(s).To prioritise and escalate jobs to appropriate ICT teams, communicating matters which may be seen as complicated by non-ICT staff.To provide excellent customer care when dealing with users/customers both face to face and via telephone ...

join our client on a fixed-term basis, supporting a major programme of work through to March 2026. These roles are ideal for proactive, customer-focused technicians with strong end-user support experience and solid knowledge across Windows, M365, device management, and enterprise infrastructure. Key Responsibilities End User Device … first- and second-line fix capabilities. Compliance & Best Practice: Work in line with IT compliance standards, BCP/DR principles, and industry best practices. Customer Service & Communication: Deliver excellent support to users of varying technical ability, communicating clearly and professionally. Stakeholder and Supplier Management: Collaborate with internal teams ...

join our client on a fixed-term basis, supporting a major programme of work through to March 2026. These roles are ideal for proactive, customer-focused technicians with strong end-user support experience and solid knowledge across Windows, M365, device management, and enterprise infrastructure. Key Responsibilities Provide responsive support … deployment Proficiency with AD, Azure/Entra ID, M365, Teams, SharePoint Solid understanding of SCCM, Intune, and device management best practices Excellent communication and customer service skills Ability to work effectively as part of a team in a fast-paced environment Must be available on a temporary basis ...

Maintain minimum monthly productivity goals Troubleshoot problems with computer systems, including hardware, software and peripheral equipment Ensure that customers receive the highest level of customer service Communicate issues concerning customer orders to the Help Desk or Team Leader Adhere to safety procedures and guidelines at all times ...

with Intel AI tools an advantage. Digital Support/IT Support: Windows/macOS, O365/M365, ticketing, troubleshooting, networking basics, hardware/peripherals, customer service. Data: Excel, SQL, Python (Pandas), data cleaning, visualisation, basic analytics; Power BI/Tableau a plus. Confident online facilitator with excellent communication ...

Provide quick, reliable first-line support across corporate and retail systems. Troubleshoot issues with payroll, retail equipment, applications, and more. Deliver excellent customer service with a confident, professional phone manner. Stay organised and work efficiently in a busy help desk environment. What You’ll Bring Previous 1st Line ...

responsibilities will include, but are not limited to: Loading and delivering goods locally and nationally and assisting with technical installation of IT equipment Customer services and updating customers with time frames Using basic hand tools and some heavy lifting on customers sites Lifting and packing goods. -Some long distance ...