IT support role, preferably within local government. Strong technical knowledge of Windows 10/11, M365, Intune, Autopilot, SharePoint, and Citrix/Virtual Desktops. Experience using IT Ticket Systems (ITSM). Excellent customer service skills and the ability to communicate effectively with diverse audiences. Practical troubleshooting, problem analysis, and research skills. A systematic approach to work, with high attention to More ❯
and workload effectively and meet agreed deadlines Qualifications Essential Degree level education in IT or similar and/or equivalent experience Experience in supporting digital programme/change ITServiceManagement Qualification (ITIL) or equivalent experience Working knowledge early life support following project implementation Proven NHS environment experience Desirable Understanding project management or working towards a qualification Experience Essential Supervising More ❯
Northern Lincolnshire and Goole NHS Foundation Trust
forefront of contributing to the delivery of a professional, proactive customer focused service. The post holder will provide administration and co-ordination within IT Operations using Techshop and the ITSM system. This will include the planning of hardware/software installations, providing IT support to customers as required, assisting with the license requirements and supporting staff within and IT Operations … on job training, supported by SOPs for new starters, or current team members to maximise knowledge, transferring information to enhance individual(s) and team performance allowing core coverage of ITSM administration if required. About us The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year More ❯