4 of 4 Temporary Information Governance Jobs in the Midlands

purpose. Monitor and improve service performance against agreed SLAs, KPIs, and customer satisfaction measures. Ensure effective delivery of ICT support functions, including Service Desk, Information Governance, and Security. Drive service excellence through continuous improvement initiatives and best practice service management. Leadership and Management Provide day-to-day leadership … quality standards. Support organisational transformation initiatives by ensuring technology solutions align with business objectives. Contribute to digital transformation programmes and service improvement activities. Governance, Security and Risk Management Ensure ICT services operate within established governance frameworks, policies, and procedures. Support effective risk management, business continuity, disaster recovery ...

digital transformation and organisational change initiatives. Deputise for the Head of ICT & Data Security on operational matters when required. Ensure ICT services comply with governance policies, procedures and best practice. Support risk management, business continuity, disaster recovery, information governance and cyber security activities. Build effective relationships with … opportunities to improve ICT services, processes and the overall customer experience. Person Specification Must-Have Requirements Degree-level qualification (or equivalent experience) in ICT, Information Systems or a related discipline. ITIL Foundation (Version 3 or 4) or higher qualification. Project management qualification such as PRINCE2 or Agile. Evidence ...

business requirements. Oversee the design, development and maintenance of dashboards, reports and business intelligence solutions. Drive a consistent approach to performance reporting and management information across services. Ensure the quality, accuracy and integrity of all published data, analysis and reporting. Produce insightful analysis, commentary, trend identification and benchmarking … support operational and strategic decision making. Develop reporting solutions and support the automation of management information processes. Work closely with senior stakeholders, IT teams and service leads to influence system and operational improvements. Provide expert advice on analytical methodologies, business intelligence and data management. Identify opportunities to improve services ...

able to work independently across a varied portfolio of change activities, engaging with senior stakeholders, services and project teams to gather requirements, analyse complex information and support the delivery of meaningful business improvement. The successful candidate will play a key role in gathering and interpreting data, developing clear performance … closely with operational services, project and programme leads, and senior stakeholders to define requirements, assess current processes, identify areas for improvement and present complex information in a clear and accessible way. Key responsibilities The Business Analyst will provide analytical and business change support across the transformation portfolio, working with ...