1 to 6 of 6 Temporary Problem Management Jobs in the Midlands

to the business. Purchase ICT consumables and end-user related assets in accordance with financial procedure and regulations. Produce documentation relating to incident/problem management, change control, process and systems procedures to aid in the effective running of the systems and the services Contribute to the delivery … Data Protection Act, Computer Mis-use Act Other duties as requested by the Service Delivery Team Leader/Service Delivery Manager. Keep the ICT management team informed of any irregularities, potential risks or system failures This job description is intended to be a guide to the principal duties and more »

Desk. We are lucky that we have very competent staff already in place but now require an Operational Service Desk manager to provide Service management support till end of March 2025. The Operational Service Desk manager will act as a main lead for the SART (Systems, Application and Reporting … Service Desk managing a multi-skilled team with geographical challenges and will work as part of the management team within the service alongside the Head of Systems, Business Analyst Lead, Reporting Solutions Architect and Senior Team Managers. This role will be expected to devise, operate and manage within Service … Manage the Service desk team and provide leadership to the Service Desk team from both a technical escalation point for direct reports and a management escalation point for strategic and operational decisions. Be responsible for oversight of Problem management, developing processes/Standard Operation Procedures to manage more »

for the SART (Systems, Application and Reporting) Service Desk managing a multi-skilled team with geographical challenges and will work as part of the management team within the service alongside the Head of Systems, Business Analyst Lead, Reporting Solutions Architect and Senior Team Managers. This role will be expected … Manage the Service desk team and provide leadership to the Service Desk team from both a technical escalation point for direct reports and a management escalation point for strategic and operational decisions. Be responsible for oversight of Problem management, developing processes/Standard Operation Procedures to manage … required, on difficult issues, working to tight and often changing timescales Desirable ITIL trained Demonstrated experience in a Healthcare environment Comprehensive knowledge of change management techniques and tools Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such more »

the latest mobile technology, reducing paper usage and utilising clinical decision support tools. The Unified Communications EPR Team Leader will be responsible for technical management of the ICT Unified Communications EPR (Electronic Patient Record) mobile devices across the University Hospitals of Northamptonshire (UHN) working with the Unified Communications Manager … maintenance and operations of the Trust PABX rooms, communications rooms and wiring rooms. The post holder will be responsible for providing leadership and technical management to the ICT Unified Communications teams & Switchboard teams to meet both operational and strategic requirements for provisioning digital services to the Trust. The post … reference/subject matter specialist for the Unified Communications team across UHN. Responsibility for Human Resources The post holder will be responsible for line management and day to day co-ordination responsibility of the ICT Unified Communications Technicians. The post holder will be responsible for ensuring all ICT Unified more »

EPR Team Leader and support the Clinical Applications Team in the day to day operation of your team of staff. You will have excellent problem solving, communication and organisational skills, along with experience of supporting a team within a digital healthcare environment. Have awareness of how computer systems support … patient care will be essential as will experience of working in a system management role. You will lead on the delivery of an efficient, responsive, effective and customer focused service through the supervision of an applications support service team. You will lead on designated areas of responsibility to support … system downtime is minimised and associated risks are mitigated. You will negotiate with third party suppliers and system users as necessary for incident and problem management, priorities, acceptance testing. You will lead on designated areas of responsibility towards the planning of improvements to ensure systems are reliable and more »

Job summary We are looking for a talented Service Management Practitioner to join the Systems, Applications and Reporting team within the Business Intelligence function, Data & Systems; someone who has a drive and passion in delivering an exemplar service. We are seeking a dedicated and skilled Service Management Practitioner … to join our dynamic team and help us achieve our mission. Main duties of the job The Service Management Practitioner is responsible for managing the daily operations of the service desk, managing the service desk team, representing the team to other stakeholders, and helping to ensure that the service … desk is constantly developing and improving. The Service Management Practitioner is responsible for overseeing the day-to-day activities of Service Desk operations to ensure users and business teams receive the support they require. The Service Management Practitioner monitors operations to make sure tickets are addressed in a more »