2 of 2 Temporary SLA Jobs in the Midlands

1st line IT Support

Hiring Organisation
Distinct Recruitment
Location
Leicester, Leicestershire, England, United Kingdom
Employment Type
Temporary
Salary
£13.77 per hour
times in line with SLAs. Communicate technical issues in a clear, user-friendly manner. Service Delivery & Compliance Monitor open tickets to ensure progress within SLA and chase resolver groups when necessary. Follow ITIL-aligned processes (Incident, Request Fulfilment, Change, and Problem Management). Adhere to security and compliance standards when ...

Performance & Reporting Analyst

Hiring Organisation
Reed Specialist Recruitment
Location
Nottingham, Nottinghamshire, United Kingdom
Employment Type
Temporary
Salary
GBP 30 Hourly
strategy. The ideal candidate will be proficient in SQL, Salesforce, and Power BI, and will play a key role in monitoring and reporting on SLA/KPIs to ensure the safety and compliance of our housing services. Day-to-day of the role: Collate and analyse statistical data to produce ...