3 of 3 Temporary Service Delivery Jobs in the Midlands

Position ICT Service Delivery Manager (IT) Location Council Offices, Southfield Road, Loughborough, Leicestershire, LE11 2TX, United Kingdom Working Pattern: Hybrid – 3 days in the office and 2 days working remotely. Start Date ASAP Contract Duration 78 weeks (Temporary Contract) Working Hours 37 hours per week Pay Rate PAYE … 22.41 per hour Job Reference OR(phone number removed) Job Responsibilities Manage the day-to-day delivery of ICT services, ensuring systems remain reliable, secure and customer focused. Monitor service performance against agreed service levels (SLAs) and key performance indicators (KPIs). Oversee ICT operational teams ...

Service Delivery Manager needed in Loughborough Paying £22.41 per hr ref OR110990 Full time hours on a temporarybasis Key Responsibilities ICT Service Delivery Manage the effective operational delivery of ICT services, ensuring systems are reliable, secure, and fit for purpose. Monitor and improve service performance against agreed SLAs, KPIs, and customer satisfaction measures. Ensure effective delivery of ICT support functions, including Service Desk, Information Governance, and Security. Drive service excellence through continuous improvement initiatives and best practice service management. Leadership and Management Provide day-to-day leadership across ...

configuration strategies that ensure the ERP solution is configured effectively and meets project objectives. Work closely with the ERP implementation partner and managed payroll service provider to oversee system design, configuration and integration. Lead the development of the ERP solution, ensuring system functionality is optimised and delivered in line … with agreed specifications. Review and re-engineer Finance or HR business processes to improve efficiency, consistency and service delivery. Develop and deliver system guidance, user documentation and training materials for managers and end users. Attend ERP Steering Group meetings, providing progress updates, highlighting risks and escalating issues where appropriate. ...