ICT Service Delivery Manager
- Hiring Organisation
- Essential Employment
- Location
- Loughborough, Leicestershire, East Midlands, United Kingdom
- Employment Type
- Temporary
- Salary
- £22.41 - £29.4 hourly rate
Service Delivery Manager needed in Loughborough Paying £22.41 per hr ref OR110990 Full time hours on a temporarybasis Key Responsibilities ICT Service Delivery Manage the effective operational delivery of ICT services, ensuring systems are reliable, secure, and fit for purpose. Monitor and improve service performance against agreed … SLAs, KPIs, and customer satisfaction measures. Ensure effective delivery of ICT support functions, including Service Desk, Information Governance, and Security. Drive service excellence through continuous improvement initiatives and best practice service management. Leadership and Management Provide day-to-day leadership across ICT operational teams. Support ...