Service Management Jobs in the Midlands

Service Management
England > Midlands

The table below provides summary statistics for permanent job vacancies advertised in the Midlands requiring Service Management skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Service Management over the 6 months leading up to 17 May 2025, comparing them to the same period in the previous two years.

6 months to
17 May 2025
Same period 2024 Same period 2023
Rank 187 108 107
Rank change year-on-year -79 -1 +12
Permanent jobs citing Service Management 68 261 274
As % of all permanent jobs advertised in the Midlands 0.95% 2.17% 3.00%
As % of the Processes & Methodologies category 1.04% 2.66% 3.11%
Number of salaries quoted 46 192 215
10th Percentile £28,000 £22,525 £31,250
25th Percentile £31,250 £26,188 £35,125
Median annual salary (50th Percentile) £43,750 £36,000 £50,000
Median % change year-on-year +21.53% -28.00% +5.26%
75th Percentile £53,674 £60,000 £67,500
90th Percentile £59,500 £70,000 £79,500
England median annual salary £55,000 £50,000 £54,750
% change year-on-year +10.00% -8.68% +4.29%

All Process and Methodology Skills
Midlands

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the Midlands.

Permanent vacancies with a requirement for process or methodology skills 6,557 9,801 8,808
As % of all permanent jobs advertised in the Midlands 91.69% 81.60% 96.54%
Number of salaries quoted 2,634 7,163 4,442
10th Percentile £27,419 £26,250 £30,000
25th Percentile £34,063 £35,000 £38,357
Median annual salary (50th Percentile) £49,000 £47,500 £52,500
Median % change year-on-year +3.16% -9.52% +5.00%
75th Percentile £63,750 £62,374 £67,500
90th Percentile £75,000 £75,000 £77,500
England median annual salary £57,500 £55,000 £62,500
% change year-on-year +4.55% -12.00% +4.17%

Service Management
Job Vacancy Trend in the Midlands

Job postings citing Service Management as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for Service Management in the Midlands

Service Management
Salary Trend in the Midlands

3-month moving average salary quoted in jobs citing Service Management in the Midlands.

Salary trend for Service Management in the Midlands

Service Management
Salary Histogram in the Midlands

Salary distribution for jobs citing Service Management in the Midlands over the 6 months to 17 May 2025.

Salary histogram for Service Management in the Midlands

Service Management
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Midlands region over the 6 months to 17 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands -49 41 £51,624 +3.25% 62
East Midlands -41 27 £32,250 +13.16% 35
Service Management
England

Service Management
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (10.29%) SharePoint
2 1 (1.47%) Confluence
2 1 (1.47%) Microsoft Exchange
Applications
1 4 (5.88%) Microsoft Office
2 2 (2.94%) Microsoft Excel
3 1 (1.47%) Microsoft PowerPoint
3 1 (1.47%) MS Visio
Business Applications
1 3 (4.41%) Remedy ITSM
2 2 (2.94%) Infor M3
3 1 (1.47%) Dynamics CRM
3 1 (1.47%) Dynamics NAV
Cloud Services
1 22 (32.35%) Azure
2 17 (25.00%) Microsoft 365
3 13 (19.12%) AWS
4 9 (13.24%) Power Platform
5 8 (11.76%) Entra ID
6 6 (8.82%) Azure Sentinel
7 5 (7.35%) Power Automate
7 5 (7.35%) SaaS
8 4 (5.88%) Azure AI
8 4 (5.88%) Azure DevOps
8 4 (5.88%) Azure ExpressRoute
8 4 (5.88%) Azure Key Vault
8 4 (5.88%) Azure Monitor
8 4 (5.88%) Azure Service Bus
8 4 (5.88%) IaaS
8 4 (5.88%) PaaS
9 3 (4.41%) Google Workspace
10 1 (1.47%) Microsoft Copilot
10 1 (1.47%) OneDrive
10 1 (1.47%) PowerApps
Communications & Networking
1 10 (14.71%) SD-WAN
1 10 (14.71%) WAN
2 7 (10.29%) VLAN
3 6 (8.82%) DNS
4 5 (7.35%) Firewall
4 5 (7.35%) Remote Desktop
4 5 (7.35%) VPN
5 2 (2.94%) DHCP
5 2 (2.94%) IP Telephony
5 2 (2.94%) TCP/IP
6 1 (1.47%) Network Security
6 1 (1.47%) VoIP
6 1 (1.47%) Wi-Fi
Database & Business Intelligence
1 7 (10.29%) Power BI
2 4 (5.88%) Data Lake
2 4 (5.88%) MySQL
3 2 (2.94%) BusinessObjects
3 2 (2.94%) Data Warehouse
3 2 (2.94%) Oracle Database
3 2 (2.94%) SQL Server
3 2 (2.94%) SQL Server Integration Services
Development Applications
1 4 (5.88%) Git
2 1 (1.47%) JIRA
General
1 27 (39.71%) Social Skills
2 13 (19.12%) Analytical Skills
3 9 (13.24%) Retail
4 8 (11.76%) Law
5 7 (10.29%) Inclusion and Diversity
6 6 (8.82%) Finance
7 4 (5.88%) Police
8 3 (4.41%) Automotive
9 2 (2.94%) Banking
9 2 (2.94%) Documentation Skills
9 2 (2.94%) Legal
9 2 (2.94%) Local Government
9 2 (2.94%) Manufacturing
9 2 (2.94%) Public Sector
10 1 (1.47%) Influencing Skills
10 1 (1.47%) Marketing
10 1 (1.47%) Organisational Skills
Job Titles
1 9 (13.24%) IT Support
2 8 (11.76%) Service Manager
3 7 (10.29%) IT Manager
3 7 (10.29%) Lead
3 7 (10.29%) Network Engineer
4 6 (8.82%) Analyst
5 5 (7.35%) Infrastructure Engineer
5 5 (7.35%) Support Engineer
6 4 (5.88%) Applications Engineer
6 4 (5.88%) Applications Support
6 4 (5.88%) Applications Support Engineer
6 4 (5.88%) Architect
6 4 (5.88%) Cloud Architect
6 4 (5.88%) IT Services Manager
7 3 (4.41%) Applications Specialist
7 3 (4.41%) Head of IT
7 3 (4.41%) ICT Engineer
7 3 (4.41%) ICT Infrastructure Engineer
7 3 (4.41%) Service Desk Analyst
7 3 (4.41%) Service Desk Manager
Libraries, Frameworks & Software Standards
1 3 (4.41%) ARM Templates
2 2 (2.94%) .NET
2 2 (2.94%) Elastic Stack
2 2 (2.94%) JSON
2 2 (2.94%) XML
3 1 (1.47%) EDI
3 1 (1.47%) REST
3 1 (1.47%) SailPoint
Miscellaneous
1 5 (7.35%) Management Information System
2 4 (5.88%) Data Centre
2 4 (5.88%) NHS
3 2 (2.94%) Legacy Systems
3 2 (2.94%) Onboarding
4 1 (1.47%) CMDB
4 1 (1.47%) Data Protection Act
4 1 (1.47%) SCADA
4 1 (1.47%) Security Posture
4 1 (1.47%) Self-Motivation
4 1 (1.47%) Video Conferencing
4 1 (1.47%) Virtual Team
Operating Systems
1 9 (13.24%) Windows
2 4 (5.88%) Windows 10
3 2 (2.94%) Linux
3 2 (2.94%) Red Hat Enterprise Linux
3 2 (2.94%) Windows Server
Processes & Methodologies
1 45 (66.18%) ITSM
2 42 (61.76%) ITIL
3 24 (35.29%) Problem-Solving
4 20 (29.41%) Service Delivery
5 19 (27.94%) Continuous Improvement
6 16 (23.53%) Project Management
7 9 (13.24%) Agile
7 9 (13.24%) Customer Service
8 8 (11.76%) Artificial Intelligence
8 8 (11.76%) Incident Management
8 8 (11.76%) Supplier Management
9 7 (10.29%) Change Management
9 7 (10.29%) Collaborative Culture
9 7 (10.29%) Cybersecurity
9 7 (10.29%) DevOps
9 7 (10.29%) Infrastructure as Code
9 7 (10.29%) Mentoring
9 7 (10.29%) Roadmaps
9 7 (10.29%) User Experience
10 6 (8.82%) Network Monitoring
Programming Languages
1 10 (14.71%) PowerShell
2 7 (10.29%) Python
3 6 (8.82%) SQL
4 4 (5.88%) Bicep
5 2 (2.94%) Bash
5 2 (2.94%) C#
5 2 (2.94%) Perl
5 2 (2.94%) R
Qualifications
1 9 (13.24%) Azure Certification
2 8 (11.76%) Degree
3 7 (10.29%) DBS Check
3 7 (10.29%) Security Cleared
4 4 (5.88%) CCNA
4 4 (5.88%) Cisco Certification
4 4 (5.88%) ITIL Certification
5 3 (4.41%) AWS Certification
5 3 (4.41%) AWS Certified Solutions Architect
5 3 (4.41%) DV Cleared
5 3 (4.41%) Microsoft Certification
5 3 (4.41%) SC Cleared
6 2 (2.94%) ITIL Foundation Certificate
6 2 (2.94%) Network+ Certification
6 2 (2.94%) PRINCE2 Certification
6 2 (2.94%) TOGAF Certification
7 1 (1.47%) APMG
7 1 (1.47%) BPSS Clearance
7 1 (1.47%) PMI Certification
7 1 (1.47%) PMP
Quality Assurance & Compliance
1 8 (11.76%) SLA
2 6 (8.82%) ISO/IEC 20000
3 4 (5.88%) QA
4 2 (2.94%) Data Quality
4 2 (2.94%) ISO/IEC 27001
5 1 (1.47%) COBIT
5 1 (1.47%) GDPR
5 1 (1.47%) ISO/IEC 19770
System Software
1 7 (10.29%) Active Directory
2 4 (5.88%) Virtual Machines
3 1 (1.47%) BitLocker
3 1 (1.47%) Firmware
3 1 (1.47%) VMware Infrastructure
Systems Management
1 4 (5.88%) Microsoft Intune
1 4 (5.88%) Single Sign-On
2 3 (4.41%) Terraform
3 2 (2.94%) Ansible
3 2 (2.94%) Autotask
3 2 (2.94%) Progress Chef
3 2 (2.94%) Puppet
3 2 (2.94%) SCOM
4 1 (1.47%) SCCM
Vendors
1 25 (36.76%) Microsoft
2 10 (14.71%) Cisco
2 10 (14.71%) ServiceNow
3 6 (8.82%) Avaya
3 6 (8.82%) SolarWinds
3 6 (8.82%) Zscaler
4 4 (5.88%) Databricks
4 4 (5.88%) Meraki
4 4 (5.88%) MobileIron
4 4 (5.88%) Snow
5 3 (4.41%) Freshdesk
5 3 (4.41%) Google
5 3 (4.41%) Remedy
5 3 (4.41%) Veeam
5 3 (4.41%) Zoho
6 2 (2.94%) ArcSight
6 2 (2.94%) HP
6 2 (2.94%) Oracle
6 2 (2.94%) Red Hat
6 2 (2.94%) Splunk