1 to 1 of 1 Temporary Trend Analysis Jobs in the Midlands

windows deployments and application packages. Keep all internal Digital & IT systems up to date; e.g. ICT Assets and Licences, Service Catalogue. To assist with trend analysis of Digital & IT support stats and escalate problems to the Service Support Manager. Troubleshoot and resolve customer issues and queries. To assist … in Route Cause Analysis to identify and resolve identified Problems. Ensuring timely resolution of requests and incidents in line with Service Level Agreements (SLA). Assist with the planning and delivery of IT training and product demonstrations/workshops where required. Monitor progress of request and problems, providing the more »