First Line Analyst
- Hiring Organisation
- Hays Specialist Recruitment Limited
- Location
- Milton Keynes, Buckinghamshire, England, United Kingdom
- Employment Type
- Temporary
- Salary
- £13.45 - £17.45 per hour
service excellence to Computacenter customers. Investigate, troubleshoot, and resolve incidents within agreed SLAs. Fulfil service requests efficiently and accurately. Assist with problem investigations and root cause analysis. Create and maintain technical support documentation and knowledge articles. Provide technical guidance and coaching to colleagues where required. Ensure compliance with ...