3 of 3 Temporary Windows Jobs in Milton Keynes

with internal users. Able to deliver work within time and quality expectations. Person Specification Essential PC literate with strong understanding of Microsoft products (e.g., Windows 10). Previous experience working in a technical support team environment. Ability to accurately follow instructions. Confident verbal communicator. Logical diagnostic mindset. Strong work ...

Excellent verbal communication, listening, and note-taking skills. Patient, customer-focused, methodical, and accurate. Ability to remain calm under pressure. Strong understanding of: Microsoft Windows PC/laptop functionality Internet connectivity Wireless troubleshooting Firewalls & antivirus Software conflict problem-solving Methodical approach to analysing issues and gathering facts. Ability … work independently without close supervision. Strong teamwork and interpersonal skills. Competent with: Windows Explorer Edge Outlook Excel Word Teams Quick Assist Snipping Tool Great time-management and a willingness to learn new processes and software. Why This Role Matters AQA examiners rely on the helpdesk to keep marking ...

team. Allocate workloads and assist with training/coaching. Oversee complex technical incidents and ensure accurate escalation. Communicate professionally with examiners and stakeholders. Troubleshoot Windows systems, networking, firewalls, antivirus tools, and permission issues. Maintain clear documentation and operational reporting. Uphold SLAs and handle challenging users with professionalism. Provide cover … experience supervising a helpdesk or technical support team. Strong communication, listening, and note-taking skills. Excellent analytical and incident-management ability. Advanced technical knowledge (Windows, networking, firewalls, antivirus, permissions). Competent with call-logging platforms such as Puzzle. Microsoft Office skills (Excel – Intermediate+). Calm, proactive approach and ability ...