Service Manager
- Hiring Organisation
- Opus Recruitment Solutions
- Location
- Newcastle upon Tyne, Tyne & Wear, United Kingdom
- Employment Type
- Temporary
- Salary
- £50000 - £60000/annum
. Ensure services are delivered in line with agreed service levels, governance frameworks, and contractual obligations. Promote the adoption and practical application of AI tools to enhance team productivity and deliver additional value to clients. Essential Skills & Experience Proven experience in a Service Manager or similar service delivery leadership role. … with the ability to identify and develop growth opportunities within existing client accounts. Service-oriented mindset with a collaborative and professional approach. Experience using AI tools in day-to-day operations and an understanding of how AI can create value for clients. Desirable ITIL certification. Experience working within public sector ...