Pensions Customer Administrator - Call centre role
- Hiring Organisation
- Brook Street UK
- Location
- Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
- Employment Type
- Temporary, Work From Home
informed processing decisions. Maintain accurate customer records across multiple systems while ensuring a complete audit trail. Handle confidential and sensitive information in accordance with GDPR and NHSBSA policies. Manage customer expectations professionally, including resolving difficult or emotional situations with empathy and tact. Work flexibly across different pension workstreams to meet ...