2 of 2 Temporary 1st Line Support Jobs in Norfolk

1st Line Support Technician Norwich | £14 per hour Full-Time | 3-Month Contract (January - March) Start Date: Early January We are supporting an established organisation in Norwich seeking a proactive and customer-focused 1st Line Support Technician to join their IT Service Desk on a 3-month contract, running from … to the end of March. This is an excellent opportunity for someone with strong technical troubleshooting skills who enjoys helping users and resolving issues efficiently. The Role As a 1st Line Support Technician, you will be responsible for: Acting as the first point of contact for IT-related queries via phone, email, and ticketing systems … laptop/desktop setup, password resets, and general system troubleshooting Delivering excellent customer service and maintaining accurate documentation About You The ideal candidate will bring: Previous experience in a 1st Line/Service Desk or similar technical support role Good understanding of Windows OS, Microsoft 365, basic networking, and common IT tools Strong communication skills More ❯

Belmont Recruitment are currently looking for a 1st Line Support Assistant to join our NHS client on an initial 3 month temporary contract. This is a full-time role working 37.5 hours per week, Monday to Friday. Key Responsibilities Log, manage, and resolve IT support tickets Provide first-line technical support … issues Give clear, helpful advice to users of all technical levels Keep users updated and maintain ownership of open tickets Follow service desk processes and meet response times Support monitoring of IT systems and escalate issues where required About You Good understanding of computers, software, and basic troubleshooting Excellent communication and customer service skills Able to stay calm More ❯