Technical Support Analyst
Norwich, Norfolk, United Kingdom
Triumph Consultants Ltd
focuses on second-line IT support with a strong emphasis on managing the full life cycle of IT hardware assets across the Trust. From maintaining the Configuration Management Database (CMDB) to coordinating repairs, disposals, and configuration, you will ensure the Trust's IT infrastructure operates efficiently. You will be part of a team that delivers excellent customer service, supports technical … troubleshooting, and develops asset management processes to improve service and minimise loss. This role involves travel between sites when required. Key Responsibilities: Maintain and update the CMDB for all IT hardware, including asset tagging, tracking, and disposal. Provide second-line support for end-user devices, peripherals, and associated software. Configure smartphones and tablets using Mobile Device Management (MDM) tools. Carry More ❯
Employment Type: Temporary
Salary: GBP 16 Hourly
Posted: