3 of 3 Temporary Microsoft 365 Jobs in Norfolk

configure, upgrade and maintain IT equipment and software. ·Manage incidents and service requests within the IT service management system. ·Support Active Directory, Windows devices, Microsoft 365, Citrix and endpoint security tooling. ·Carry out site visits across Norfolk and Suffolk for hardware rollouts, moves, changes and technical support. … endpoint asset and support documentation. Essential Experience ·Strong experience providing second-line desktop or endpoint support. ·Working knowledge of Active Directory, Windows 11 and Microsoft 365. ·Experience troubleshooting desktop and laptop hardware, software and peripherals. ·Knowledge of Citrix, endpoint security and asset management solutions. ·Strong customer service, communication ...

documentation. Essential Experience ·Previous experience working within an IT Service Desk, IT support or similar customer-focused technical support environment. ·Working knowledge of Microsoft 365 and Windows 10/11. ·Experience handling and troubleshooting IT incidents and service requests. ·Strong customer service and telephone support skills. ·Good ...

progress and managing expectations. You should have: Experience providing 1st line IT support or technical customer service. Working knowledge of Microsoft Office 365 and Windows 10/11. Strong troubleshooting and problem-solving skills. Please reply with an up to date CV ASAP if this role would ...