2 of 2 Temporary Service Delivery Jobs in Norfolk

Digital Service Desk Team Leader (Contract) Location: Norwich or Chelmsford (site-based) Working Pattern: Full-time, 37.5 hours + on-call rota Contract: 3 month contract initially Pay: £20 - £22 per hour PAYE Overview Our client is looking for a Digital Service Desk Team Leader to oversee … delivery of a high-performing, customer-focused first-line IT support function. This is a hands-on leadership role , responsible for managing Service Desk Analysts and Senior Analysts, ensuring efficient ticket resolution, maintaining SLA performance, and driving continuous improvement across IT support services. ...

first point of contact for IT support across the business, handling a wide range of technical issues while ensuring a high standard of service delivery and documentation. Working closely with the wider IT team, you'll support users both locally and across the wider organisation. Key Responsibilities Provide ...