1 to 3 of 3 Temporary Customer Service Jobs in the North East with Remote Work Options

the job The post holder will be responsible for managing a range of ICT Infrastructure and data networks provided by both internal and external service providers to support the NHSCFA ICT Strategy, including the implementation, management, and on-going support. The role holder will use specialist technical and business … the day-to-day operational activities and relationship between the ICT function and business areas, ensuring a unified approach covering the full lifecycle of service delivery from the initial service design to service decommission. About us We have offices based in Coventry, Newcastle and London and offer … the provision of current ICT Microsoft Azure Public Cloud Infrastructure, Data Storage, Network configuration, Systems, Teams Phone System and Application Platforms while delivering excellent customer service and system availability in line with Service Level Agreements, while conforming to ISO20000 practices/ITIL processes and other relevant service more »

colleagues across the organisation to deliver digital campaigns across a variety of channels. What do we offer? 27 days leave (increasing with length of service) plus 8 bank holidays Flexible working (we are happy to discuss options such as compressed hours) Flexi time Hybrid working model (we are currently … share messages and content. Working with the relevant Media and Campaigns Officers to ensure a digital presence is an integral part of campaigns and service-specific communications. Evaluating the success of the NHSBSAs digital communications channels, and make recommendations and implement solutions for improvement to bring about a better … using social media and other digital and online platforms. Working closely with staff in the Contact Centre who manage social media channels as a customer service channel to agree an approach to responses and ensure tone and messaging reflects the NHSBSAs narrative. Working with the Senior Digital and more »

into our systems and processes. Develop and deliver comprehensive training programs for internal and external stakeholders covering topics such as online operational procedures, and customer service excellence. Create training materials, presentations, and manuals to support vendor training initiatives. Conduct in-person or virtual training sessions to educate internal more »