Temporary Service Controller
- Hiring Organisation
- Manpower
- Location
- Durham, County Durham, North East, United Kingdom
- Employment Type
- Temporary
- Salary
- Up to £14.50 per hour
Responsibilities Call Handling Answer and manage incoming service calls promptly and professionally. Log service requests and ensure accurate documentation of customer issues. Engineer Planning Schedule and allocate engineers for service tasks based on skill sets and availability. Optimise engineer routes and schedules to maximise efficiency and minimise … hours. Address any discrepancies and ensure compliance with company policies. Customer Liaison and Updates Act as the primary point of contact for customers regarding service updates and inquiries. Provide regular updates to customers on the status of their service requests. Technical Support Coordination Coordinate technical support for engineers ...