3 of 3 Temporary Microsoft Jobs in North Wales

and other authorities. We are looking for a candidate who has strong IT, people and communication skills and is comfortable dealing with multiple systems and processes. Prior experience with Microsoft eDiscovery and Premiere Pro/DaVinci video editing software is desirable but not required, provided that you have a willingness to learn and can quickly grasp new systems. Our More ❯

Act as the first point of contact for IT support queries via phone and email (walk-ins occasionally happen). Log, categorise, and prioritise incidents and service requests. Troubleshoot Microsoft 365 issues (Outlook, Teams, OneDrive, SharePoint). Apply known solutions and contribute to our internal Knowledge Base. Escalate unresolved or complex issues with full context and logs. Educate users … resets. Provision, patch, and deploy devices using Intune. Support onboarding/offboarding and maintain hardware inventory. Skills Solid experience in a 1st line IT support role. Working knowledge of Microsoft 365 and Intune desirable Excellent communication and problem-solving skills. Ability to work independently and manage multiple tasks. Willingness to be on-site daily (with potential for 1 day More ❯

Act as the first point of contact for IT support queries via phone and email (walk-ins occasionally happen). Log, categorise, and prioritise incidents and service requests. Troubleshoot Microsoft 365 issues (Outlook, Teams, OneDrive, SharePoint). Apply known solutions and contribute to our internal Knowledge Base. Escalate unresolved or complex issues with full context and logs. Educate users … resets. Provision, patch, and deploy devices using Intune. Support onboarding/offboarding and maintain hardware inventory. Skills Solid experience in a 1st line IT support role. Working knowledge of Microsoft 365 and Intune desirable Excellent communication and problem-solving skills. Ability to work independently and manage multiple tasks. Willingness to be on-site daily (with potential for 1 day More ❯