Technical Support Analyst
- Hiring Organisation
- Reed Technology
- Location
- Knutsford, Cheshire, North West, United Kingdom
- Employment Type
- Temporary
- Salary
- £15 - £18.73 per hour
Technical Support Analyst Knutsford 3 months + (to permanent) £15 - £18.73 per hour (umbrella) A Technical Support Analyst is required for our technology client. You will provide advanced technical support across platforms and services. You'll handle escalated issues, troubleshoot complex faults, and work … closely with internal teams to deliver excellent customer outcomes. Responsibilities: Resolve 1st/2nd line support tickets and escalations within SLAs Diagnose system, network, and performance issues using logs and monitoring tools Perform configurations, maintenance, and updates across hybrid cloud and on-prem systems Escalate complex issues to Level ...