methodologies. Strong customer and product focus. Agile mindset with emphasis on early and continuous delivery. Innovative and pragmatic approach to problem-solving. Collaborative leadership style. Effective stakeholder management and conflictresolution abilities. Strong planning and organisational skills, including proficiency in MS Project. Commercial acumen and experience managing third-party suppliers In the first instance please submit your CV More ❯
Warrington, Cheshire, England, United Kingdom Hybrid/Remote Options
Guidant Global
customer service by resolving post-sale queries and complaints with professionalism and care. Key Responsibilities Handle customer communications via phone and letter Take ownership of complaints, ensuring first-time resolution Maintain high quality standards to enhance customer satisfaction Work independently and collaboratively to resolve issues Meet individual and team KPIs What You'll Need Strong written communication and conflictresolution skills Proficiency in MS Word, Excel, and general IT systems Ability to thrive in a fast-paced, evolving environment Solid understanding of consumer rights Confidence in managing escalated and challenging situations Working Pattern Rotational shifts between 8:00 AM - 8:00 PM, Monday to Friday Weekend shifts (approx. 1 in 5): Saturday: 9:00 AM More ❯