Service and Interaction Design Lead
Newcastle Upon Tyne, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Health Research Authority
Job summary 1. The service and interaction design lead is a key part of the user centred design team within the digital directorate, an expert practitioner responsible for providing professional leadership to ensure the most appropriate service design and interaction design decisions are taken for service users. In this role, you will be responsible … for: 2. leading our design community, demonstrating a range of leadership and management skills, guidance and supportive approaches for the activities required in the HRA's journey to develop its digital services for the research community 3. working with the Head of User Centred Design and the product team undertake strategic planning through service design responsible for … ensuring the team takes a user-centred, evidence based approach to service design and delivery 4. considering the impact of new technologies and ensuring that designs meet legal requirements and government guidelines 5. blue-printing, prototyping, user journey flows and story boarding 6. Communicating the importance of inclusive, equitable, accessible and sustainable public services. The role sits within the More ❯
Employment Type: Fixed-Term
Salary: £53755.00 - £60504.00 a year
Posted: