2 of 2 Temporary Line Management Jobs in the North of England

months, 1x 18 months Main duties of the job: Working in the Information Services – Planning and Administration team to provide procurement, financial, asset management and administrative support that enables the department to meet and exceed agreed service levels to its customers Develop innovative solutions to solve business problems … identify opportunities to drive cost reductions across the Council in line with fiscal planning Where required by a line manager, provide financial support to the IT services function Where required by a line manager, provide procurement support to the IT services in accordance with Council financial regulations ...

records on internal systems Proactively contact customers regarding account alerts Support troubleshooting and resolution of device-related issues Prepare and issue customer communications in line with GDPR requirements Carry out security checks during customer calls Maintain clear communication with customers and colleagues Close and manage alerts within internal systems … Provide information to support reporting for management Carry out additional tasks as requested by your line manager Skills & Experience: Previous experience in a customer service or contact centre environment Confident using IT systems, including databases and Microsoft Office Strong attention to detail and accuracy Ability to remain calm ...