2 of 2 Temporary Service Design Jobs in the North of England

experiences and assessing their impact on both colleague and customer journeys. Working within a multidisciplinary lab of approximately 90 colleagues, you will collaborate with Service Designers, UX Designers, Product Owners and stakeholders to shape future operational experiences. Key Responsibilities Plan and execute end-to-end UX research strategies. Conduct … quantitative studies to gather valuable insights. Lead usability testing initiatives using Maze. Develop surveys utilising Qualtrics to enhance user experience. Collaborate closely with Service Designers, UX Designers, and Product teams. Influence key decisions through evidence-based insights to drive user-centric innovations. Essential Skills & Experience Proven experience ...

looking for an experienced Content Designer to join a multidisciplinary team delivering new digital services for our public sector client. You ll help design clear, accessible and evidence-based content for services aimed at helping people identify and reduce gambling-related harms and access appropriate support. What … Design user-centred content across digital services and journeys Turn complex information into clear, accessible content Work closely with user researchers, service designers, interaction designers and product teams Use research, analytics and user feedback to test and improve content Ensure English and Welsh content and journeys are considered ...