Senior Service Delivery Manager
Belfast, County Antrim, Northern Ireland, United Kingdom
Blue Arrow - Belfast
service. In particular, the post holder will be responsible for: * Day to day leadership of the Payroll delivery teams within their remit to ensure high levels of service in line with demanding timescales and targets, adhering to Service Level Agreements (SLAs) * Identifying and implementing areas for improvement * Working collaboratively across teams to build and maintain effective working relationships * Line management of a large team to deliver the highest standards of service * Promoting a positive culture through leading by example, demonstrating effective behaviours and developing staff engagement mechanisms across the whole team * Supporting the Deputy Head in identifying key strategic priorities and risks; and * Deputise for the Deputy Head as required in representing the business and engaging with … senior stakeholders Essential Criteria: 1. A University Degree or relevant professional qualification in a Finance or Business-Related Discipline, and have worked for at least 3 years at Middle Management level in a customer facing service delivery role within a Payroll or Finance based environment in the HSC and/or another major complex organisation. OR Have worked for More ❯
Employment Type: Temporary
Salary: Up to £25.84 per hour
Posted: