Customer support
- Hiring Organisation
- Macildowie Recruitment and Retention
- Location
- Nottingham, Nottinghamshire, England, United Kingdom
- Employment Type
- Temporary
- Salary
- £25,000 - £27,000 per annum
internal stakeholders Key Requirements Previous experience within customer support, after-sales, or service desk environments Strong experience using CRM platforms and ticket/case management systems Proven troubleshooting and problem-solving skills within a customer-facing setting Excellent written and verbal communication skills Experience handling complaints and de-escalating … difficult situations professionally Strong organisational and time management abilities within a fast-paced environment High attention to detail and accurate record keeping Ability to work effectively within a hybrid working environment Desirable Skills Experience supporting technical or product-based services Knowledge of helpdesk systems, remote support tools ...