1 of 1 Temporary Case Management Jobs in Nottinghamshire

Customer support

Hiring Organisation
Macildowie Recruitment and Retention
Location
Nottingham, Nottinghamshire, England, United Kingdom
Employment Type
Temporary
Salary
£25,000 - £27,000 per annum
Liaise with internal teams including technical and operations departments to resolve complex cases Capture customer feedback and identify recurring trends or issues Produce clear case notes, updates, and reports for customers and internal stakeholders Key Requirements Previous experience within customer support, after-sales, or service desk environments Strong experience … using CRM platforms and ticket/case management systems Proven troubleshooting and problem-solving skills within a customer-facing setting Excellent written and verbal communication skills Experience handling complaints and de-escalating difficult situations professionally Strong organisational and time management abilities within a fast-paced environment High ...