Junior IT Support Technician-Temp-Perm
- Hiring Organisation
- Reed Technology
- Location
- Plymouth, Devon, United Kingdom
- Employment Type
- Temporary
- Salary
- £12.71/hour
Line IT support for EPOS systems and related technologies. Diagnose and resolve hardware, software, and network-related incidents. Troubleshoot and investigate connectivity issues across WAN, LAN, and associated infrastructure. Log, track, and manage incidents through to resolution within agreed service levels. Escalate complex issues to relevant support teams when required. … Service Desk environment. Previous experience in a customer-facing role with a strong focus on service delivery. Basic understanding of network troubleshooting, including WAN and LAN environments. Good knowledge of IT concepts, systems, and technical terminology. Strong analytical and problem-solving skills with a methodical approach to issue resolution. Excellent ...