IT Service Desk Administrator
Salford, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
NHS Greater Manchester Integrated Care
Job summary The IT Service Desk Admin Assistant is responsible for carrying out administrative activities as required to assist the IT Service Desk. This includes responding to customer information requests, resetting Active Directory passwords, creating, managing and maintaining NHS Mail webmail accounts, arranging engineer visits to customers, and arranging IT equipment delivery. In addition the post holder will provide … o Log Service Requests and assist customers using the self-service portal o Provide administrative support in running reports, collecting and collating data from management systems o Champion a customer-focused approach and the delivery of high-quality products that respond to customer needs and delight NHS GM customers o Contribute to the future business of NHS GM … through generating ideas for new or more efficient ways of working in response to customer requirements and self-generated insights o Prepared to undertake and complete tasks outside of their job description on an as required basis in response to business demands About us Integrated Care Systems (ICSs) are partnerships of health and care organisations collaborating to plan More ❯
Employment Type: Fixed-Term
Salary: £24937.00 - £26598.00 a year
Posted: