2 of 2 Temporary Microsoft Jobs in Scotland

incidents and service requests in the ITSM tool. · Troubleshoot and resolve first-line technical issues including: o Line-of-business applications and utilities o Microsoft 365 applications and services o Windows desktops/laptops and mobile devices o Basic networking and connectivity o Hardware peripherals · Follow documented procedures ...

access, and system documentation. What you'll need to succeed: Significant years of experience within IT Support in customer-facing roles. Proficiency with Windows, Microsoft 365, mobile devices, and MDM tools (Intune/SOTI). Relevant certifications (CompTIA A+, Microsoft, ITIL) are desirable. Experience in manufacturing or laboratory ...