1 of 1 Temporary Line Management Jobs in Scunthorpe

pride themselves in their ability to support the maintenance and developments to the levels of service. This post holder will be required to focus on the technical support front line service within the End User Computing environment. The role is at the forefront of delivering first line activities providing first class resolution of all related tickets and service … tickets and service requests to keep the continuation of offering a customer service to internal and external stakeholders. Main duties of the job To support the provision of first line technical support and guide on hardware and software used across the Trust. This may be related to PC and peripheral hardware or software configuration, networking, or application specific. If … service requests cannot be resolved within the first line service, then escalate them as appropriate to the other sections of Digital Services. Partake in responses relating to the troubleshooting of all tickets reported to the first line team, following the identified priorities whilst raising any concerns if anything comes to light which needs the priority to be assessed More ❯