3 of 3 Temporary Customer Service Jobs in Somerset

Job summary An opportunity has arisen for an IT Service Desk Analyst to join the Trust's busy IT Service Desk. The successful candidate will become a key member of our team, and play a crucial role in ensuring smooth operations and excellent user support. Prior experience of working on a Service Desk in an NHS environment … Microsoft Office (particularly Outlook), PC Hardware, Active Directory, and IT Ticketing Systems. The successful candidate will be expected to carry out the following duties; Taking receipt of IT Service Desk support requests (primarily telephone but also email, written and in person) and logging them within the Trust's Service Desk tool. Take ownership of and responsibility for the … requests and prioritise them in accordance with procedures and any SLAs (Service Level Agreements) in operation. Investigates faults, user problems and other requests for support and/or information and takes the most appropriate actions in order to reach a satisfactory resolution. A) Technical Administration:1) To ensure that all required system administration activities are carried out in a More ❯

Hours: 37 hours per week, Monday - Friday We are seeking a confident and organised individual to join our client's team. This role is ideal for someone with strong customer service skills and experience in using SharePoint and various IT applications. Day-to-day of the role: Support the Central Support team with a range of administrative tasks. More ❯

providing technical support, through knowledge and experience, to members of the public, businesses and to other colleagues within the workplace. The post holder will embrace a culture of excellent customer service and make sure the services they contribute to are delivered to the highest possible standard, whether statutory or as a matter of policy. Validation and IT skills More ❯