IT Support Operator
- Hiring Organisation
- IntaPeople
- Location
- W1G, Marylebone High Street, Greater London, United Kingdom
- Employment Type
- Contract, Temporary
- Salary
- £24.05/hour
self-service portal Troubleshoot and resolve hardware, software, account and mobile device issues Log, categorise, prioritise and manage incidents and service requests through an ITSM/call-logging system Escalate more complex issues to the appropriate IT teams Support Windows 11 and Android devices Administer and troubleshoot user accounts … Good working knowledge of Windows 11 and Android Experience with Active Directory, Office 365, SCCM and Microsoft Intune/Endpoint Manager Experience using an ITSM or ticketing system Experience with remote support tools such as RDP, TeamViewer or LogMeIn An understanding of ITIL processes. ITIL certification would be useful ...