IT Support Engineer - 2nd Line - Immediate Start
- Hiring Organisation
- Upgrade Recruitment Ltd
- Location
- London, South East, England, United Kingdom
- Employment Type
- Temporary
- Salary
- £18.00 - £20.00 per hour, Negotiable
role: Provide 2nd line support for Microsoft 365, Windows 11, and end-user technologies Administer Microsoft 365 services including Exchange Online, Teams, and user management Support email services (mailboxes, shared mailboxes, distribution lists, and basic mail flow) and troubleshooting Outlook issues. Support Microsoft Teams (chat, meetings, calling, and team …/channel management) Assist users with Microsoft Word, Excel, and PowerPoint issues Provide desktop support across Windows 11 environments Deliver remote support using tools such as Quick Assist. Log, update, and resolve incidents through an IT service desk/ticketing system Support mobile devices (iOS/Android), including ...