CustomerService - German and English Speaking Salary: £27,500 + £4,125 retention bonus and benefits 17 months fixed term contract Location: Sunbury Working hours: 38.5 hours per week (8am - 5pm, Monday - Thursday with 1 hour lunch and 8am - 3pm on a Friday with 30 minutes lunch) Hybrid: Tuesdays, Wednesdays and Thursdays in the office and the remaining … two days can be worked from home A global technology distributor is recruiting for a CustomerService - German and English Speaking. The right candidate will be responsible for emails, Chat and Social Media queries that come from throughout EMEA. To be able to multi-task and co-ordinate the return of products. This is a 17 month fixed … support. Requests that exceed first level technical support need to be logged and escalated to the Technical Support department. Translation help may be required on some cases. Manage the CustomerService and RMA CRM inboxes ensuring that a 24-hour response is achieved. To effectively monitor service levels and customer satisfaction and contribute actively towards a More ❯
Employment Type: Contract, Temporary
Salary: £27500/annum £4,125 retention bonus and benefits
to join our clients growing team in Headington. The successful candidate will be an effective communicator with excellent problem-solving skills and the ability to manage multiple tasks. A customer-focused approach is essential, along with the ability to remain calm under pressure and provide quick resolutions to customer issues. The ideal candidate must have a minimum of … year's customerservice experience, be IT literate and have experience of using customerservice software. A good working knowledge of Microsoft Office is also required. Details: Shift pattern: the helpdesk is open 24/7 - days/nights/weekends shift available, desirable for you to be able to do cover all shifts. Payrate: £12.21 … per hour Length of assignment : Temp on going. Responsibilities: Provide excellent customerservice to customers Effectively communicate with customers to quickly resolve customer issues. Manage multiple tasks simultaneously. Remain calm under pressure. Maintain a customer-focused approach. Utilize customerservice software. Possess a working knowledge of Microsoft Office. Troubleshoot and solve customer problems. More ❯
our vision of being number one in the industries we serve. Our unique high-speed decision-making process supports our acute focus on developing superior products and meeting high customer expectations. We view our winning culture as a competitive advantage that powers our growth. ABOUT THE DEPARTMENT: Business Process is a central department at TTI EMEA and we drive … and plan strategic changes and projects. KEY RESPONSIBILITIES: You will be part of the Supply Chain Business Analyst team, reporting to our Lead Business Analyst for Supply Chain, Logistics, CustomerService & Aftersales team. Project support You will be working on a key strategic project. This would include activities such as: Capturing requirements and document processes (as-is and … change Support assessment of proposed technical solution & its suitability against user requirements Coordinate user acceptance testing effort Keep track of all the change requests in the supply chain and customerservice areas & communicate with key users WHAT YOU’LL NEED: At least 5 years of proven experience as a senior business analyst/project manager working in the More ❯
Facilities/CustomerService Officer needed in Southampton starting asap. This role pays £13 per hour. This role is ongoing temping. The hours are Mon-Fri 08:30- 17:00. WHAT WILL YOU BE DOING? Open/Close the building and maintain security levels (building sweeps for people on site when closing etc) Management of reception desk and … evenings) Monitor and maintain a high standard of health and safety by undertaking regular building checks and resolving or reporting any issues that arise Maintain a high standard of service to the building users by proactively identifying areas requiring maintenance Provide an excellent level of customerservice at all times, including handling ad hoc enquiries from building … checks, defibrillator checks, site inductions Management of personal emergency evacuation procedures (PEEP) Provide a first-line response to classroom IT queries and troubleshooting issues and log issues with IT service desk Manage and invigilate on-site Computer based assessments (CBA); schedule and facilitate Be flexible and willing to work out of normal hours to deal with any ad hoc More ❯
Laleham, Staines-upon-Thames, Middlesex, England, United Kingdom
Career Moves Group
customers looking for help to understand or troubleshoot unexpected behaviours or to answer technical questions about the client software and platform.A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case … solving. This may include using AI-powered tools, automating workflows, analysing AI-driven insights, or exploring AI's potential impact on the function or industry. 2-4+ years customer facing technical support experience Ability to troubleshoot difficult technical issues with ease and complexity Ability to read basic Java/JavaScript code Personal commitment to quality and customerservice Demonstrated ability to troubleshoot difficult technical issues Working knowledge of the components in a web applications stack Experience in one (or more) of the following: JavaScript, CSS, HTML, XML Good experience writing or debugging JavaScript (or other object orientated languages) Good experience in using browser debug tools, i.e. F11 tools in IE, Firebug, Chrome developer tools, etc. More ❯
SERVICE DESK COORDINATOR A temporary opportunity to support an exciting fashion label with the IT support helpdesk! SERVICE DESK COORDINATOR ROLE: Responding to incoming service requests and incidents via phone, email, or ticketing system in a timely manner Providing technical support and troubleshooting for hardware, software, and network-related issues Documenting all incidents, service requests, and … teams to resolve issues and implement solutions Assisting with user account management tasks such as password resets and access provisioning Contributing to knowledge base articles and documentation to improve service efficiency and effectiveness Participating in training sessions to stay updated on new technologies and processes Maintaining a positive and professional demeanour when interacting with users, ensuring excellent customerservice at all times SERVICE DESK COORDINATOR ESSENTIALS: Minimum 12 months in an administrative role Minimum 12 months in an IT role If you feel that you fit the above criteria then please apply today by submitting your CV to us. Please note due to the high volume of applications that we receive only successful applicants will More ❯
and serve as a special Deal Desk advisor. Collaborate with internal stakeholders (Legal, Sales Ops, Finance, Revenue Assurance, Order Management, Credit, etc.) to align deal structures with our client, customer, and cloud partner requirements. Ensure marketplace transactions adhere to our client's revenue recognition policies and operational guidelines. Monitor and evaluate opportunities for marketplace eligibility and communicate approval decisions … and verbal communication skills. Preferred: Experience in sales support or working with cross-functional teams in a global organisation. Ability to manage multiple priorities in a fast-paced environment. Customerservice orientation with strong problem-solving skills. Key Competencies Detail-oriented and organised. Flexible and open to new ideas. Strong multitasking skills. Collaborative team player. Comfortable managing trouble More ❯
company based in Witney, Oxfordshire. What You'll Do: Investigate Product Returns: You'll play a crucial role in ensuring the highest quality standards by conducting thorough investigations into customer-returned products, meticulously identifying the root cause of any issues. (This is not a customerservice role; you won't be handling customer calls!) Uncover Trends More ❯
company based in Witney, Oxfordshire. What You'll Do: Investigate Product Returns: You'll play a crucial role in ensuring the highest quality standards by conducting thorough investigations into customer-returned products, meticulously identifying the root cause of any issues. (This is not a customerservice role; you won't be handling customer calls!) Uncover Trends More ❯
Portsmouth, Hampshire, United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment
Spectrum IT are working with a local Portsmouth client to help them find a local Contract IT Service Desk Engineer with extensive experience in Google based environments (Google Workspace) . This contract role has been deemed OUTSIDE IR35, will be for an initial 3 month period. You will be required to be onsite 4 days per week (1 day … remote working per week). Role: As the IT Service Desk Engineer you will act as the initial point of contact for IT assistance. You'll be passionate about ensuring business team members receive timely, effective, and professional support for their technical needs. Overall you'll play a crucial role in maintaining operational efficiency and enhancing the user experience. … support specialist, you will work with end-users to resolve issues and play a key role in ensuring seamless IT support across the business. You'll report into the Service Desk Manager/IT Operations and provide a mixture of software and hardware support. Including: Google Workspace Azure Gsuite and Office 365 Apple MacBooks, Dell laptops and Chromebooks In More ❯
team! If you thrive in fast-paced settings and have a keen eye for detail, this could be the perfect opportunity for you! Responsibilities : · Onboard new customers and manage customer data updates with precision. · Set up and oversee customer subscriptions, handling any changes and fee adjustments seamlessly. · Issue invoices, E-invoices, and credit notes with accuracy and timeliness. … Address invoice-related queries from customers via email, providing top-notch support. · Review draught customer contracts/orders (many in German) to ensure accurate subscription setups. · Extract and enter essential order information from contracts into the invoicing system. · Assist in the transition to Oracle NetSuite, focusing on customer onboarding and offboarding. Key Requirements : · Experience in invoicing and administrative … tasks, ideally within a customerservice or back-office role. · Proficiency in Oracle NetSuite , particularly in billing functions. · Fluency in English is a must; knowledge of German is a bonus! · Ability to excel in a fast-paced, international work environment. · Strong communication skills and a collaborative spirit are essential. Adecco acts as an employment agency for permanent recruitment More ❯
Laleham, Staines-upon-Thames, Middlesex, England, United Kingdom
Career Moves Group
Support Engineer - UX Location: Staines, Surrey Length: 25/08/2025 – 25/02/2026 Rate: £162.67 per day (Inside IR35) Hours: 40 hours per weekRole Responsibilities: Customer Advocate providing support to users/administrators of our platform. Contributing to the growth of best practices for delivery of support services. Understand our platform, cloud technologies and troubleshooting … and resolve all issues. Experience assessing, troubleshooting, resolving and providing root cause analysis for ServiceNow Product issues Manage customers' expectations and experience in a way that results in high customer satisfaction Maintain technical expertise in assigned areas of product functionality and use that expertise to help customers. Opportunity to become Subject Matter Expert in assigned areas of product functionality … our teams through case, phone and other electronic methods. Create knowledge base materials dedicated towards operational efficiency while also empowering and enabling the customers. Maintain impeccable case hygiene and customer related files and records. Participate in the weekend support on-call rotation. Qualifications & Skills: Experience providing SaaS support Experience developing applications within the ServiceNow Platform Experience diagnosing performance related More ❯
looking for help to understand or troubleshoot unexpected behaviour’s or to answer technical questions about the clients software and platform.A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case … tools, i.e. F11 tools in IE, Firebug, Chrome developer tools, etc. Excellent verbal and written communication skills Works well in a team environment Strong personal commitment to quality and customerservice Ability to understand and communicate complex issues and technical processes Proven ability to maintain a professional demeanour when handling complex user issues and dealing with customers … 4+ years customer facing technical support experience . More ❯
be an advantage Must live within an easily commutable distance from Chessington Key Responsibilities: - Processing orders Quoting to clients Managing transport systems General stock organisation Managing the stock room CustomerserviceMore ❯
Milton Park, Milton, Abingdon, Oxfordshire, England, United Kingdom
Pertemps Didcot
of sales scripts and materials. Attend trade shows or events as needed (once up to speed). Required Skills, Knowledge and Expertise Essential 2+ years of experience in sales, customerservice, or lead generation in a technical environment. Strong communication and interpersonal skills. Degree or equivalent experience in Engineering, Business, Marketing, or a related field. Familiarity with CRM More ❯
Milton Park, Milton, Abingdon, Oxfordshire, England, United Kingdom
Pertemps Didcot
of sales scripts and materials. Attend trade shows or events as needed (once up to speed). Required Skills, Knowledge and Expertise Essential 2+ years of experience in sales, customerservice, or lead generation in a technical environment. Strong communication and interpersonal skills. Degree or equivalent experience in Engineering, Business, Marketing, or a related field. Familiarity with CRM More ❯
at Height: Comfortable working on ladders, in ceiling voids, and raised floors Physical Demands: Able to lift equipment and work in confined spaces Professional Approach: Excellent timekeeping, communication, and customerservice skills Flexible Schedule: Available for extended periods away from home base Project Details Duration: Long-term contract with potential for extension Locations: Various sites across England, Scotland More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Gordon Yates Limited
and timely manner. ABOUT YOU? Excellent communication skills – telephone and written Excellent attention to detail and proof-reading skills. A proven track record of delivering a high standard of customerservice Experience of using meeting booking software i.e., Microsoft bookings, Calendly More ❯
will enable our customers with your passion and knowledge of the clients Platform.?You will be responsible for managing and resolving the most challenging issues and escalations for the customer and providing technical guidance in addressing their business needs. You will be the voice of the customer in client product and development teams for product feedback and improvements. … in their daily activities What you get to do in this role: * Work on and resolve technical issues reported by internal and external customers.* Maintain impeccable case hygiene and customer-related files and records.* Customer Advocate providing support to users/administrators of our platform. * Understand our platform, cloud technologies, and troubleshooting practices to ensure successful resolution of … cloning, tables, reporting, performance analytics, artificial intelligence, automated test framework, studio and development tools, plugins and applications.* Manage customers' expectations and experience in a way that results in high customer satisfaction.* Maintain technical expertise in assigned areas of product functionality and use that expertise to help customers.* Suggest and implement improvements to internal processes.* Communicate with customers and our More ❯
smooth running of the hospitals around East Kent and centres around providing helpful and professional services. Help Desk and Switchboard Operator's duties include: Providing a helpful and professional service to the national health service and its customers. Receiving, directing and informing callers in a timely and professional manner inline with the NHS and trust's core values. … Maintain rosters and on-call information for the hospital. Receive calls to helpdesk and follow agreed procedures for recording, initiating action and response to customers. Liaise with departments over service centre queries. Arrange taxi bookings through non-patient transport. Maintain the out of hours car parking intercom system and report any system failures. Dispatch jobs departmentally to relevant services … from incoming calls to the helpdesk service centre. About you: Flexible approach to working due to shift pattern rotations throughout. Keen to learn new skills and a can do attitude. Customer focused and centred around providing excellent customer service. Ability to communicate with customers, visitors, colleagues and management effectively. Able to deal with emergency and high-pressure More ❯