4 of 4 Temporary Service Delivery Jobs in the South East

Senior Project Manager - Customer Service & Case Management Transformation Location: Durrington, West Sussex Day Rate: £650-£750 per day (Inside IR35) Contract: 6 months initially, scope for up to 2 years - hybrid working arrangements Start Date: ASAP We are seeking an experienced Senior Project Manager to lead the delivery of major case management and customer service transformation programmes. This is a pivotal role focused on improving customer journeys, enhancing operational efficiency, and ensuring regulatory compliance through the implementation of modern case management platforms, workflow automation and data-driven service processes. The ideal candidate will have deep ...

scale to deliver successful outcomes in the context of Devolution and Local Government Reorganisation Provide influential and visible leadership across Surrey's wider public service system, shaping cross-boundary strategies and enabling integrated, citizen-focused services across multiple organisations. Champion innovation, emerging technologies and data-driven decision making … posture. Shape and continually evolve the Council's long-term digital, data and technology strategy, ensuring it enables large-scale transformation, efficiency, resilience and service redesign. Lead the Council-wide digital investment portfolio, ensuring coherence, ROI and alignment with corporate objectives. System-Level Leadership & Cross-Boundary Impact Provide strong ...

have an exciting opportunity for you! Our client is seeking a dedicated MEM Laptop Refresh Incident Call Handler to join their vibrant Service Desk team. About the Role: As a Service Desk Analyst, you will play a crucial role in ensuring that end users receive top-notch support … guidance. Your main responsibilities will include: Incident Resolution: Analyse , diagnose, and resolve incidents in line with ITIL v3 Incident Management processes,ensuring adherence to service level agreements. Communication: Keep users and ICT functions updated on incident statuses, providing clear and effective communication throughout the process. Collaboration: Engage with other ...

meaningful data, research and performance insights to support evidence based decision making across the Council. You will work closely with senior managers and service areas, particularly within Children's Services and Education, to analyse performance data, identify trends, and support improvements in service delivery. The role will also … Analyse performance management data to identify trends, issues and areas for improvement across council services. Develop and monitor performance indicators and targets to support service improvement. Provide clear and accurate management information to senior leadership and service managers. Support needs assessments and research activities to help the council ...