4 of 4 Temporary Service Delivery Jobs in the South East

Overview We are seeking an experienced Service Delivery Director to lead delivery across a high-profile, mission-critical defence programme. This is a senior leadership role with full accountability for end-to-end service delivery, financial performance, and customer outcomes within a secure MOD environment. … will operate at a strategic level, driving service excellence across multiple contracts while leading a team of Service Directors and managing key customer and supplier relationships. Key Responsibilities Lead the delivery of multiple services in line with contractual SLAs and KPIs Own full P&L accountability , ensuring ...

required. * Deliver a range of administrative and/or customer services in support of existing systems or processes to agreed standards, to maximise service quality and continuity. Policy and Compliance * Adhere to established standards of service delivery to support any associated regulatory or technical compliance requirements. People … administrative support or practical tasks using knowledge of general office routines and procedures, together with a broad understanding of the specific work of the service area. The work is within established processes and procedures and while it may not be subject to direct supervision, guidance is readily available. They ...

Senior EMEA Customer Care Coordinator Location: Staines, UK Type: Full-time | Office-based Reports to: Senior Manager, EMEA Global Service Logistics Are you a proactive, customer-focused professional with a passion for logistics and service excellence? We’re looking for a Senior EMEA Customer Care Coordinator to join … Global Service Logistics (GSL) team and play a key role in managing RMA (Return Material Authorization) processes, coordinating field support, and ensuring top-tier service delivery across the EMEA region. What You’ll Do: Manage day-to-day RMA advance replacements and return shipments. Provide high-level ...

incidents across various systems Manage incidents through to resolution in collaboration with third-party vendors. Maintain accurate and up-to-date records across all service management tools. Schedule and coordinate engineering visits, ensuring optimal resource allocation. Liaise with customers and stakeholders to provide timely updates and support. Essential Skills … Experience Proven experience in incident resolution and/or secure IT infrastructure management Strong background in customer service Confident in diary management and coordinating field-based teams Experience working with third-party suppliers and service providers Proficient in Microsoft Office (Excel, Outlook, Word, etc.) Why Join ...