Service Delivery Jobs in the South East

Service Delivery
England > South East

The table below provides summary statistics for permanent job vacancies advertised in the South East requiring Service Delivery skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Service Delivery over the 6 months leading up to 30 May 2025, comparing them to the same period in the previous two years.

6 months to
30 May 2025
Same period 2024 Same period 2023
Rank 19 95 114
Rank change year-on-year +76 +19 -17
Permanent jobs citing Service Delivery 787 486 398
As % of all permanent jobs advertised in the South East 8.17% 2.77% 2.83%
As % of the Processes & Methodologies category 8.87% 3.32% 3.00%
Number of salaries quoted 126 364 307
10th Percentile £31,000 £29,000 £26,250
25th Percentile £37,500 £36,188 £31,250
Median annual salary (50th Percentile) £53,500 £46,500 £45,000
Median % change year-on-year +15.05% +3.33% -10.00%
75th Percentile £67,500 £57,500 £62,500
90th Percentile £77,500 £67,200 £86,750
England median annual salary £55,000 £50,000 £52,500
% change year-on-year +10.00% -4.76% +4.38%

All Process and Methodology Skills
South East

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the South East.

Permanent vacancies with a requirement for process or methodology skills 8,872 14,647 13,269
As % of all permanent jobs advertised in the South East 92.08% 83.51% 94.48%
Number of salaries quoted 4,278 10,075 7,715
10th Percentile £29,175 £27,750 £30,500
25th Percentile £39,750 £36,875 £41,250
Median annual salary (50th Percentile) £55,000 £50,000 £55,000
Median % change year-on-year +10.00% -9.09% -
75th Percentile £70,000 £65,000 £72,500
90th Percentile £78,750 £77,500 £85,000
England median annual salary £57,500 £55,000 £62,500
% change year-on-year +4.55% -12.00% +4.17%

Service Delivery
Job Vacancy Trend in the South East

Job postings citing Service Delivery as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for Service Delivery in the South East

Service Delivery
Salary Trend in the South East

3-month moving average salary quoted in jobs citing Service Delivery in the South East.

Salary trend for Service Delivery in the South East

Service Delivery
Salary Histogram in the South East

Salary distribution for jobs citing Service Delivery in the South East over the 6 months to 30 May 2025.

Salary histogram for Service Delivery in the South East

Service Delivery
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the South East region over the 6 months to 30 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley +58 380 £60,000 +29.73% 320
Berkshire +70 271 £60,000 +14.29% 189
Surrey +70 137 £55,000 -8.33% 96
Kent +67 130 £45,000 +7.14% 76
Hampshire +69 88 £45,000 -3.23% 122
Oxfordshire +34 63 £64,250 +51.18% 43
Buckinghamshire -4 46 £53,500 -2.73% 88
East Sussex +19 21 £53,500 +7.00% 47
Middlesex -11 13 - -
West Sussex +33 12 £65,000 +62.50% 40
Sussex +20 3 £37,750 -37.08% 2
Service Delivery
England

Service Delivery
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (1.14%) SharePoint
2 5 (0.64%) Microsoft Exchange
3 1 (0.13%) OpenStack
Applications
1 25 (3.18%) Microsoft Excel
2 23 (2.92%) Microsoft Office
3 12 (1.52%) Microsoft PowerPoint
4 4 (0.51%) Microsoft Project
5 2 (0.25%) Spreadsheet
Business Applications
1 5 (0.64%) PeopleSoft Financials
1 5 (0.64%) Salesforce CRM
2 1 (0.13%) Dynamics GP
2 1 (0.13%) Dynamics NAV
2 1 (0.13%) Sage 200
2 1 (0.13%) SAP S/4HANA
2 1 (0.13%) Unit4 Business World
Cloud Services
1 57 (7.24%) Azure
2 35 (4.45%) Microsoft 365
3 22 (2.80%) AWS
4 13 (1.65%) Entra ID
5 12 (1.52%) GCP
6 11 (1.40%) Azure Monitor
7 8 (1.02%) SaaS
8 6 (0.76%) Power Platform
9 2 (0.25%) GitHub
9 2 (0.25%) Google Workspace
9 2 (0.25%) IaaS
9 2 (0.25%) OneDrive
9 2 (0.25%) PaaS
10 1 (0.13%) AWS Lambda
10 1 (0.13%) Azure DevOps
10 1 (0.13%) Dynamics 365
10 1 (0.13%) Microsoft Purview
10 1 (0.13%) Mimecast
10 1 (0.13%) Power Automate
10 1 (0.13%) PowerApps
Communications & Networking
1 14 (1.78%) Firewall
2 12 (1.52%) Wireless
3 9 (1.14%) Broadband
3 9 (1.14%) LAN
3 9 (1.14%) WAN
4 8 (1.02%) DNS
4 8 (1.02%) VLAN
4 8 (1.02%) WLAN
5 7 (0.89%) TCP/IP
5 7 (0.89%) VPN
6 6 (0.76%) Wireshark
7 5 (0.64%) Network Security
7 5 (0.64%) VoIP
7 5 (0.64%) Wi-Fi
8 4 (0.51%) DHCP
8 4 (0.51%) Intrusion Detection
9 3 (0.38%) iSCSI
9 3 (0.38%) Remote Desktop
10 2 (0.25%) Fibre Channel
10 2 (0.25%) NAS
Database & Business Intelligence
1 8 (1.02%) Data Warehouse
2 2 (0.25%) Metadata
2 2 (0.25%) MySQL
3 1 (0.13%) Amazon RDS
3 1 (0.13%) Power BI
Development Applications
1 6 (0.76%) NDoc
2 1 (0.13%) JIRA
2 1 (0.13%) Visual Studio
General
1 580 (73.70%) Manufacturing
2 110 (13.98%) Social Skills
3 52 (6.61%) Finance
4 27 (3.43%) Legal
5 19 (2.41%) Analytical Skills
6 16 (2.03%) Inclusion and Diversity
7 14 (1.78%) Law
8 13 (1.65%) Public Sector
9 12 (1.52%) Military
10 9 (1.14%) Games
11 6 (0.76%) Local Government
12 5 (0.64%) Marketing
12 5 (0.64%) Presentation Skills
13 4 (0.51%) Banking
13 4 (0.51%) Billing
14 3 (0.38%) Retail
14 3 (0.38%) Telecoms
15 2 (0.25%) Organisational Skills
Job Titles
1 52 (6.61%) Support Technician
1 52 (6.61%) Technical Support
2 30 (3.81%) Consultant
2 30 (3.81%) IT Manager
2 30 (3.81%) Senior
3 25 (3.18%) Senior Manager
4 24 (3.05%) Lead
5 23 (2.92%) Auditor
6 19 (2.41%) Analyst
7 18 (2.29%) Support Analyst
8 16 (2.03%) Service Manager
9 13 (1.65%) IT Services Manager
9 13 (1.65%) Service Desk Manager
10 12 (1.52%) Senior Service Manager
11 10 (1.27%) IT Support
12 9 (1.14%) 3rd Line Engineer
12 9 (1.14%) Engineering Manager
12 9 (1.14%) ServiceNow Manager
12 9 (1.14%) Support Engineer
12 9 (1.14%) Technical Manager
Libraries, Frameworks & Software Standards
1 11 (1.40%) Hugging Face
1 11 (1.40%) LangChain
1 11 (1.40%) PyTorch
1 11 (1.40%) TensorFlow
2 1 (0.13%) .NET
2 1 (0.13%) Kafka
2 1 (0.13%) REST
2 1 (0.13%) SOAP
2 1 (0.13%) Web Services
Miscellaneous
1 26 (3.30%) Driving Licence
2 18 (2.29%) Management Information System
2 18 (2.29%) Self-Motivation
3 13 (1.65%) Data Centre
4 11 (1.40%) Product Ownership
5 10 (1.27%) Data Structures
6 9 (1.14%) Onboarding
6 9 (1.14%) Video\Live Streaming
7 4 (0.51%) AS400
7 4 (0.51%) CCTV
7 4 (0.51%) iSeries
7 4 (0.51%) Mainframe
7 4 (0.51%) Operational Technology
7 4 (0.51%) Security Posture
8 3 (0.38%) Acoustics
8 3 (0.38%) Cloud Native
9 2 (0.25%) Enterprise Cloud
9 2 (0.25%) Freedom of Information Act
9 2 (0.25%) Private Cloud
9 2 (0.25%) Video Conferencing
Operating Systems
1 33 (4.19%) Windows
2 18 (2.29%) Mac OS
3 12 (1.52%) Windows 10
4 10 (1.27%) Linux
5 9 (1.14%) Apple iOS
6 8 (1.02%) Windows Server
7 6 (0.76%) CentOS
7 6 (0.76%) Ubuntu
8 2 (0.25%) Android
8 2 (0.25%) Windows Server 2012
9 1 (0.13%) Mac OS X
9 1 (0.13%) Unix
9 1 (0.13%) Windows Server 2019
Processes & Methodologies
1 110 (13.98%) Customer Service
2 81 (10.29%) Coaching
3 76 (9.66%) Continuous Improvement
4 55 (6.99%) ITIL
5 53 (6.73%) Customer Experience
5 53 (6.73%) Service Management
5 53 (6.73%) Technical Analysis
6 46 (5.84%) Problem-Solving
7 40 (5.08%) Change Management
7 40 (5.08%) Problem Management
8 32 (4.07%) ITSM
9 27 (3.43%) Computer Science
9 27 (3.43%) Mentoring
9 27 (3.43%) Roadmaps
10 26 (3.30%) Incident Management
10 26 (3.30%) Internal Audit
10 26 (3.30%) Time Management
11 22 (2.80%) Stakeholder Management
12 21 (2.67%) Root Cause Analysis
13 20 (2.54%) Project Management
Programming Languages
1 13 (1.65%) SQL
2 4 (0.51%) RPG
3 2 (0.25%) Bash
3 2 (0.25%) PowerShell
3 2 (0.25%) Python
4 1 (0.13%) C#
4 1 (0.13%) Java
4 1 (0.13%) T-SQL
4 1 (0.13%) VBA
4 1 (0.13%) VBScript
Qualifications
1 523 (66.45%) NVQ Level 3
2 58 (7.37%) NVQ Level 4
3 45 (5.72%) Degree
4 21 (2.67%) Computer Science Degree
4 21 (2.67%) Security Cleared
5 14 (1.78%) SC Cleared
6 11 (1.40%) Master's Degree
7 8 (1.02%) ITIL Certification
7 8 (1.02%) VMware Certified Professional (VCP)
8 7 (0.89%) Microsoft Certification
9 6 (0.76%) CCNA
9 6 (0.76%) CCNP
9 6 (0.76%) Cisco Certification
9 6 (0.76%) MCSA
9 6 (0.76%) MCSE
9 6 (0.76%) Network+ Certification
10 3 (0.38%) Azure Certification
10 3 (0.38%) DV Cleared
11 2 (0.25%) A+ Certification
11 2 (0.25%) DBS Check
Quality Assurance & Compliance
1 10 (1.27%) SLA
2 9 (1.14%) GDPR
2 9 (1.14%) ISO/IEC 27001
3 7 (0.89%) Cyber Essentials
4 4 (0.51%) QA
5 3 (0.38%) Sarbanes-Oxley
6 2 (0.25%) NIST
6 2 (0.25%) PMO
7 1 (0.13%) Accessibility
7 1 (0.13%) COBIT
7 1 (0.13%) HIPAA
7 1 (0.13%) ISO 22301
7 1 (0.13%) SOC 2
System Software
1 23 (2.92%) Active Directory
2 14 (1.78%) VMware Infrastructure
3 10 (1.27%) Hyper-V
4 1 (0.13%) Docker
4 1 (0.13%) NFS
4 1 (0.13%) vCloud
4 1 (0.13%) Virtual Machines
4 1 (0.13%) VMware ESXi
4 1 (0.13%) vSphere
Systems Management
1 12 (1.52%) Grafana
1 12 (1.52%) Prometheus
2 10 (1.27%) Microsoft Intune
3 4 (0.51%) FortiGate
4 2 (0.25%) Kubernetes
4 2 (0.25%) Terraform
5 1 (0.13%) PowerCLI
5 1 (0.13%) SCCM
5 1 (0.13%) vCenter Server
5 1 (0.13%) vRealize
Vendors
1 83 (10.55%) Microsoft
2 24 (3.05%) ServiceNow
3 23 (2.92%) Sun
4 16 (2.03%) VMware
5 11 (1.40%) OpenAI
6 10 (1.27%) Workday
7 9 (1.14%) Apple
7 9 (1.14%) Cisco
8 6 (0.76%) Palo Alto
8 6 (0.76%) Red Hat
8 6 (0.76%) Salesforce
9 5 (0.64%) Intapp
9 5 (0.64%) PeopleSoft
10 4 (0.51%) Fortinet
11 3 (0.38%) BT
11 3 (0.38%) HP
11 3 (0.38%) Veeam
12 2 (0.25%) IBM
12 2 (0.25%) Sage
12 2 (0.25%) SAP