1 of 1 Temporary Knowledge Transfer Jobs in South London

and managers Ensure all communication is clear and concise and contains no technical jargon when communicating with the business. Human Resources Regular supervision 1-2-1/team meetings Knowledge Transfer and participation in workshops/training Planning Assist in predicting trends based on reporting, performance, KPIs, SLAs and OLAs to enable delivery of high standard of service … ITIL compliance Delivery of Service To deliver IT Switchboard Services to the Trust taking ownership and resolving requests in line with policy, procedures, SLA and OLA requirements Assist in knowledge transfer, Training materials, documentation and processes Collaborative Working Liaise with managers and peers on IT Services IT Security Report and record breaches of security to the Trusts Data … Specification Qualifications Essential Educated to GCSE standard or equivalent including English and Maths (A) Intermediate Word, Excel, Outlook (A) Professional Qualification to NVQ Level 2 or equivalent (A) Experience, Knowledge and Skills Essential Relevant experience of working in a Switchboard environment (A/I) Experience of working as part of a team in a user focussed service environment (A More ❯