into business as usual across our Digital services and Research Systems Programme (RSP). We are looking for someone with proven experience in Service Transition with strong knowledge of ITIL frameworks. The postholder will have excellent stakeholder engagement and communication skills, with the ability to manage complex transition activities across multiple teams and suppliers. You'll be part of a More ❯
Gloucestershire Health and Care NHS Foundation Trust
Degree level in a relevant computing or business management discipline or substantial experience in a relevant role Good general level of education particularly in English and Mathematics Experience of ITIL Service Management Relevant Microsoft 365 Administrator Qualification or equivalent experience Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as More ❯
Gloucestershire Health and Care NHS Foundation Trust
business management discipline or substantial experience in a relevant role European Computer Driving Licence (ECDL) or equivalent Good general level of education particularly in English and Mathematics Experience of ITIL Service Management Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission More ❯
Corsham, Wiltshire, England, United Kingdom Hybrid/Remote Options
Context Recruitment Limited
reviews, performance reports, and service metrics tracking * Collaborate with various internal functions to deliver contracted and ad-hoc managed services * Escalate service concerns promptly and maintain consistent productivity Requirements: * ITIL Foundation Certification is highly desirable * Some experience in a service desk or IT customer support environment * An understanding of service desk procedures and ticketing systems * Enthusiastic and self-motivated with More ❯
