IT Support Operator
- Hiring Organisation
- IntaPeople
- Location
- W1G, Marylebone High Street, Greater London, United Kingdom
- Employment Type
- Contract, Temporary
- Salary
- £24.05/hour
TeamViewer or LogMeIn Provide clear, easy-to-understand technical guidance to users Maintain accurate ticket notes and contribute to the IT knowledge base Follow ITIL processes and IT security best practice Support equipment deployments, projects and occasional RCN events What we're looking for You'll ideally have: Previous …/Endpoint Manager Experience using an ITSM or ticketing system Experience with remote support tools such as RDP, TeamViewer or LogMeIn An understanding of ITIL processes. ITIL certification would be useful but isn't essential Excellent communication and customer service skills The ability to stay calm ...