print services) Identify recurring issues and suggest or implement solutions to improve support efficiency Technical Skills Required: Experience with ITIL framework and IT service management best practices Proficiency in MicrosoftOffice Suite (Word, Excel, PowerPoint) Experience with Windows and Mac operating systems Knowledge of networking fundamentals (TCP/IP, DNS, DHCP) Familiarity with active directory and user account management … skills for both hardware and software issues Knowledge of IT security best practices Familiarity with ticketing systems (e.g., ServiceNow, Jira) Basic understanding of cloud-based applications (e.g., Google Workspace, Microsoft365) Working Hours:Onsite: 08:30 - 17:00 (Mon-Thu), 08:30 - 16:30 (Fri)Please note this role could lead to a permanent position.Are you interested More ❯
and XDR. Within Threat Hunting, you will conduct daily hunting investigations using prewritten queries across a range of multi-tenant hunting platforms, including but not limited to M365D XDR, Microsoft Sentinel and Splunk. The Threat Intelligence team perform the collection, aggregation, analysis and contextualisation of healthcare and security information to produce actionable cyber threat intelligence. The Incident Management team … Cyber Security incidents and to triage and raise incidents to organisations and NHS staff Work as part of the Theat Hunting team to investigate multi-tenant threat hunting platforms - M365 XDR, Microsoft Sentinel and Splunk and review automated threat hunt queries Work as part of the Threat Intelligence team to collect, aggregate and contextualise healthcare security information to produce More ❯
troubleshooting through diagnostic techniques and ensure high-standard triaging of calls. Support a variety of technologies including Audio Visual systems, desk and mobile phones, laptops, Microsoft Dynamics, Office365, and in-house applications. Quickly escalate major incidents to IT management, obtaining detailed information about the incident and its impact. Maintain excellent communication skills and a strong desire More ❯
troubleshooting through diagnostic techniques and ensure high-standard triaging of calls. Support a variety of technologies including Audio Visual systems, desk and mobile phones, laptops, Microsoft Dynamics, Office365, and in-house applications. Quickly escalate major incidents to IT management, obtaining detailed information about the incident and its impact. Maintain excellent communication skills and a strong desire More ❯
