1 to 2 of 2 Temporary Microsoft 365 Jobs in the South West with Remote Work Options

and updates professionally and efficiently, maintaining a high degree of customer service Administration of Active Directory, End User Devices (Windows 10 and higher), Office 365 and Business Applications Skills & Experience Customer focussed attitude with positive approach Excellent telephone manner, listening and empathy skills Good knowledge of service management … Span of technical knowledge to encompass all versions of MS Windows, Basic TCP/IP Networking, Citrix, all versions of MS Office including Office 365 Ability to follow processes, policies, procedures and guidelines to ensure consistent quality of service Proven track record working in a Service Desk role more »

you be doing? Providing 1st Line Service Desk Support Answering the Service Desk phone and mailbox Creating/Updating ticket logs Providing support on Microsoft Windows 10/11 operating system Supporting users over phone, email and in person What experience do you need? To be considered for the … role, you must be: Previous experience within an IT Support role ideally within a service desk environment would be beneficial Understanding of supporting Office 365 and Windows environment Understanding of Active Directory Understanding of ticketing systems Self-motivated with a positive attitude Good communication skills and strong customer more »